Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe’s India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe’s customers. Lowe’s India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe’s India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in.
About The Team
The Experimentation Team at Lowes drives end-to-end A/B testing, ensuring data-backed decisions before full rollouts. This progressive and rapidly growing team is focused on building scalable solutions that enhance decision-making and drive top and bottom-line business value along with creating great customer experiences.
Job Summary
We are seeking an inspiring, technically savvy, data scientist who is passionate about building a best-in-class experimentation platform/program to support our rapidly growing suite of eCommerce products.
As a Senior Data Scientist, you will be a key player in driving data-driven decision-making across the organization, collaborating closely with engineering, product, marketing, and other cross-functional teams to deliver insights and products that shape the future of our business. You will also mentor junior data scientists and help to foster a culture of experimentation throughout the organization.
Roles & Responsibilities
Core Responsibilities:
Experimentation Design & Analysis
Support the design and execution of A/B tests, multivariate experiments, and randomized controlled trials (RCTs) to assess the impact of product changes, marketing campaigns, and customer experiences.
Develop and implement robust methodologies to measure the effectiveness of business initiatives (e.g., website features, promotions, UI changes, etc.) using experimentation frameworks.
Own the end-to-end experimentation pipeline, including hypothesis generation, experimental design, implementation, monitoring, and post-experiment analysis.
Identify and mitigate biases in experiment design and results, ensuring statistical rigor and reliability.
Advanced Statistical Analysis & Modelling
Conduct advanced statistical analysis (e.g., causal inference, Bayesian analysis, regression modelling) to derive actionable insights from experimentation results.
Develop and refine models to predict customer behavior and optimize conversion rates, retention, and other key business metrics.
Analyze large-scale datasets and design efficient algorithms to support decision-making in areas like pricing, product recommendations, and personalization.
Continuous Improvement & Innovation
Stay current with the latest advancements in data science, statistics, and experimentation methodologies.
Propose innovative approaches to enhance the experimentation framework, such as new experimental designs, alternative modelling techniques, or improved metrics.
Lead or participate in research to explore new ways of measuring and optimizing the customer journey in a retail/e-commerce setting.
Years Of Experience
5+ years of professional experience in data science, with at least 2 years focused on experimentation, A/B testing, and causal inference in a retail or e-commerce environment.
Proven track record of designing and analyzing large-scale A/B tests and experiments with demonstrable business impact.
Strong experience with statistical analysis and modelling techniques, including hypothesis testing, regression analysis, and Bayesian statistics
Ph.D. or master’s degree in data science, Statistics, Mathematics, Computer Science, Economics, or a related field.
Skill Set Required
Advanced knowledge of statistical methodologies for experiment design, analysis, and causal inference.
Expertise in analytics/data software/tools such as Python, R, SQL, and experience with machine learning frameworks (e.g., TensorFlow, scikit-learn).
Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders and executive leadership.
Solid understanding of e-commerce and retail metrics (e.g., conversion rate, customer lifetime value, churn, etc.) and how they relate to experimentation.
Secondary Skills (desired)
Experience with large-scale e-commerce platforms and digital product development.
Familiarity with the advanced causal and inferential analytics
Experience with advanced techniques in machine learning or AI that complement experimentation (e.g., recommender systems, predictive modelling).
Familiarity with cloud-based platforms (e.g., AWS, Google Cloud, Azure).
Experience working in an agile environment and collaborating with cross-functional teams in a fast-paced business setting.
Lowes is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.
Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
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