SDE II

Company: Arrowhead

Website: Visit Website

Business Type: Startup

Company Type: Product

Business Model: B2B

Funding Stage: Pre-seed

Industry: Voice AI Bot

Job Description

🚀 READ ON IF YOU WANT TO…

• Build a product users LOVE
• Want to create MASSIVE impact
• Want to do the BEST work of your life
• Work with a PASSIONATE and KICK-ASS team, with a vision that will blow your mind
  
  

❓ About Arrowhead

• What we are: Transforming sales and customer service through generative AI
• What we are in more details: We’re building autonomous AI agents that sound exactly like humans
  
  

Essentially, we’re operating at the edge of innovation building cutting-edge technology that will revolutionize this space

• What we’ve done: We’ve gone live with global enterprises (including InsuranceDekho, upGrad, myUpchar) and we’re beginning POCs with 5+ additional enterprises (including Aditya Birla, Mobikwik, Simpl, IQI Global, Physics Wallah to name a few) within the next 2 months, with plans to raise our next funding round this year in 2025
• Our funds: We’ve closed our pre-seed round!
  
  

⭐️ OUR CLIENTS

• InsuranceDekho
• Aditya Birla
• upGrad
• Loop Health
• Even health
• Myupchar
• IQI Global
• … just to name a few
  
  

🙌 What Our Existing Team Says About Our Culture

Arrowhead’s culture is nothing like i’ve seen in any organization I’ve worked at. I actually feel like I can express my ideas and that they will be heard and implemented here. I’ve never felt this empowered before.

❤️ BUILD PRODUCTS USER LOVE

At Arrowhead, we have a deep focus on the user and creating joy for them.

Our culture is user-obsessed, so everything we do should come from the mind of the user, leveraging user feedback to every extent possible.

A key differentiator for Arrowhead is its UI / UX. When we look at typical SaaS products, they can be clunky, busy and boring to use. That is not Arrowhead.

Hence your work will be VITAL to Arrowhead’s success.

🧑‍💻 YOUR ROLE

You will be responsible for building and optimizing a highly scalable real-time voice AI platform that supports speech processing, conversational AI, and automated call handling. The system is built using FastAPI and WebSockets, running in a Kubernetes-based environment with event-driven architecture.

Your Work Will Involve

• Designing and optimizing a real-time voice processing pipeline that integrates speech-to-text, intelligent response generation, and text-to-speech synthesis.
• Managing a scalable call orchestration system, efficiently scheduling and executing high-volume automated interactions.
• Implementing asynchronous, event-driven workflows to ensure high throughput and low-latency responses.
• Scaling infrastructure using Kubernetes with auto-scaling mechanisms for high availability.
• Enhancing system observability through logging, health checks, and performance monitoring.
  
  

Qualifications

✅ 4+ years of backend engineering experience (Python preferred).

✅ Expertise in FastAPI, WebSockets, and event-driven architectures

✅ Strong understanding of asynchronous programming and concurrency in Python.

✅ Experience with Kubernetes, Docker, and cloud-based deployments

✅ Knowledge of speech processing, text-to-speech generation, and conversational AI systems

✅ Experience with databases (PostgreSQL, Redis) and scalable data handling

✅ Strong debugging and performance optimization skills for high-throughput systems.

🤙 Good to Have

➕ Experience in telephony integrations for call handling and scheduling.

➕ Background in natural language processing (NLP) and AI-driven assistants

➕ Experience with monitoring tools and logging frameworks for system observability.

➕ Familiarity with distributed systems, load balancing, and autoscaling techniques

🙋 SOUNDS LIKE YOU?

• User-obsessed: Users come first, above all else.
• Communication: You over-communicate. You communicate clearly and precisely, both verbally and in writing, including explaining technical concepts.
• Timeliness: You respect timelines and communicate beforehand if there is a blocker
• Ownership: You proactively take initiative to find solutions and focus on what must be done to create success.
• Grit: You pursue challenging goals with passion and courage.
• Intellectual curiosity: You want to constantly push yourself out of your comfort zone to try and learn new things
• Entrepreneurial: You are empowered to take decisions and act on them, treating this startup as your own

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