Salesforce Platform Specialist

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

Are you passionate about all things Salesforce? We’re looking for a friendly, detail-oriented Salesforce Platform Specialist to join our team!

In this role, you’ll be our go-to expert for customizing and maintaining our ZB SFDC platform—built entirely on the Force.com framework—and helping everyone get the most out of it across the APAC region.

How Youll Create Impact

• Own the platform setup: Configure roles, profiles, permission sets, sharing rules, multi-currency/language settings, and Single Sign-On.
• Build and maintain custom objects: Design, tweak, and optimize objects and fields to support our unique business needs.
• Keep data squeaky-clean: Handle deduplication, import/export with Data Loader or Import Wizard, and run data hygiene initiatives.
• Champion user success: Develop training materials, update documentation, resolve tickets via ServiceNow, and keep our SFDC knowledge base current.
• Drive smooth releases: Manage sandbox refreshes, deployments, and pre-update testing so that upgrades go off without a hitch.
• Master both UI worlds: Work confidently in Classic and Lightning, including building Lightning Web Components.
• Automate with flair: Use Process Builder and Flows to streamline processes, then lead requirements sessions to translate needs into declarative solutions like Flows and Approval Processes.
• Deliver insights: Create advanced reports, dashboards, joined reports, and set up report subscriptions so stakeholders always have the data they need.
  
  

• Familiarity with basic Apex concepts
• Service Cloud and Agent Force experience
• Background in a large, global corporate environment
  
  

• 5+ years of hands-on Salesforce administration (including advanced admin skills)
• Salesforce Administrator Certification