Salesforce Administrator

Working as part of the Salesforce Centre for Excellence, this role will help deliver the technology elements for feature upgrades, core platform integrations and delivery best practices on the global Salesforce platform. You will be part of a team responsible for the overall development and delivery of Salesforce upgrades/projects.

The broader accountabilities of the role will include managing and guiding the wider development team to create a high performance and best in class platform. You will be expected to implement new ways of working to support the extensive digital transformation projects and ensure operational efficiency throughout the development team.

Job Description:

Responsibilities

• Develop the internal global Pardot(Account Engagement) instance as an enterprise solution.
• Work alongside Salesforce development team to create a seamless journey from Pardot Lead Generation through to Salesforce Opportunity Management (Lead-to-Opportunity).
• Provide extensive custom development of the Pardot platform.
• Configure and implement multiple Pardot Business-Units to support the dentsu global brand and local marketing teams.
• Work alongside campaign/marketing managers to tailor Pardot for high-class lead generation.
• Ensure the integration from Pardot Salesforce is maintained and upgraded as needed.
• Manage all 3rd party platforms within Pardot (GA, G360 etc).
• Contribute know-how of advanced system administration and configuration (Objects, Reports, Dashboards, Approval Processes, Workflow Rules, Security and Permissions).
• Implement best practices and utilize them to train and mentor other developers and team members.
• Bring expertise in estimating and prioritizing workload adequately for themselves and team members.
• Responsible for the effective execution and ongoing support of Pardot projects and initiatives.
• Constantly looking for ways to improve the platform through Pardot best practice and ongoing feature upgrades.
• Knowledge of options and how to handle security requirements such as single sign on and data security.
• Understand Salesforce development methods.
• Provide assistance to testers and support other teams in troubleshooting system issues.
  
  
  

• 4+ years of Pardot development experience.
• Proven track record of developing a high class Pardot instance.
• Salesforce.com Administrator certification is essential.
• Salesforce.com Pardot certificates are essential.
• Experience within a large, global organisation would be advantageous.
• Strong problem-solving skills, data and software applications.
• Ability to work on own or part of a team.
• High energy and passion for the job with a can-do attitude.
• Must be a self-starter and willing to get stuck in.
• Strong organizational skills and resourcefulness.
• Proven ability to deliver on commitments.
• Experience with:
• Pardot – Essential
• Sales Cloud – Preferred
• Lightning Force – Preferred
• Visual Force – Preferred
• APEX (Write and Read) – Nice to have
• SOAP and REST API – Nice to have
• Application Integration – Preferred
• Salesforce DX – Preferred
• Jira/Confluence – Preferred