Job Description

Description

The Soft Services Coordinator is responsible for overseeing the cleaning, organization, and presentation of fulfillment center buildings managed by the RME department. This role involves supervising a team of Soft Services Associates, developing cleaning schedules and procedures, and ensuring all soft services tasks are completed to a high standard. The Soft Services Coordinator works closely with the RME leadership to maintain facility environments that are clean, well-stocked, and visually appealing.

Key Responsibilities

Manage and supervise a team of Soft Services Associates, including scheduling, training, and performance management

Develop and implement standardized cleaning procedures and checklists for all facility areas

Conduct regular inspections to assess the cleanliness and organization of the buildings

Collaborate with the RME team to identify areas for improvement and develop solutions

Order and maintain inventory of all cleaning supplies, equipment, and soft services materials

Respond promptly to urgent cleaning needs or facility issues

Analyze data and metrics to track team productivity and identify opportunities for process improvements

Ensure all soft services tasks are completed in compliance with safety and quality standards

Coordinate with facility managers to address any specific needs or concerns

Key job responsibilities

Required Skills And Experience

3 to 5 years experience in a supervisory or management role in a fulfillment, warehousing, or facilities services environment

Strong organizational and project management skills

Ability to lead and motivate a team of frontline associates

Excellent communication and interpersonal skills

Working knowledge of proper cleaning methods, equipment, and product usage

Comfort with data analysis and process improvement

Flexible schedule to accommodate facility hours, including night shifts and weekends as needed

This is a critical coordination role in maintaining the visual standards and overall cleanliness of our fulfillment center buildings. The Soft Services Coordinator ensures their team delivers exceptional service and helps create an inviting environment for our operations.

Basic Qualifications

Degree with minimum of 3 years experience in the field of facility management

Preferred Qualifications

Degree with minimum of 3 years experience in the fields of facility management

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.


Company - ASSPL - Karnataka

Job ID: A3027238


Job Details

Role Level: Not Applicable Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: https://www.aboutamazon.com/ Job Function: Others
Company Industry/
Sector:
Software Development

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