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Job Description

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At Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!

As the Program Management Senior Specialist, you will play a pivotal role in supporting the Tools and Automation team, program efficiency, and collaborative execution. Youll organize and prioritize tasks, manage dependencies across various programs, oversee project planning and execution for software development, and keep stakeholders informed through progress reports.

Position Responsibilities

  • Help the Tools and Automation team to organize, prioritize and track tasks in a detailed manner as needed to complete project objectives and facilitate team discussions.
  • Manage dependencies between teams working with other program managers.
  • Lead programs across GTA ( GOC Tools & Automation) to ensure we operate efficiently such as product launch activities, project reviews, user immersion days, newsletters
  • Manage prioritization processes at a team level to establish objectives and key results across Engineering and Product Management teams across Google, and partner organizations.
  • Develop relationships to facilitate effective collaboration, information gathering, strategic decision making, and to influence others without authority.
  • Plan projects, track progress and launch activities for software development projects
  • Manage dependencies between teams working with other program managers, business stakeholders, the process excellence team etc.
  • Prioritize and specify features and requirements based on user feedback
  • Collaborate closely with engineering to define product specifications and timelines
  • Implement effective change management processes to address scope changes and unforeseen challenges
  • Effectively communicate program status, risks, and issues to management and stakeholders

Minimum Qualifications

  • 8 - 10 years experience of program management in Technical Software development environment, with engineering stakeholders
  • Understanding of product management and release cycle
  • Excellent written and verbal communication in order to facilitate relationships, build PRDs and write tickets.
  • Project and task tracking tools (e.g. Jira, Asana etc.) experience to govern and track.

Preferred Qualifications

  • Experience with Agile methodologies and practices
  • Product Design and delivery experience
  • Ability to be flexible/adaptable in exercising judgment in a dynamic environment and able to manage competing priorities and goals.

Benefits

  • We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
  • We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
  • Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences

At the Google Operations Center, we dont just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOCs Applicant and Candidate Privacy Policy.

Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you dont hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at goc-candidate-global@googleoperationscenter.com.


Job Details

Role Level: Mid-Level Work Type: Full-Time
Country: India City: Bengaluru ,Karnataka
Company Website: http://www.googleoperationscenter.com Job Function: Information Technology (IT)
Company Industry/
Sector:
Technology Information and Internet

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