People Operations Enablement - Senior Associate

At PwC, our people in people operations primarily focus on managing the people lifecycle and the day-to-day operational tasks related to managing employees. This includes activities such as employee onboarding, offboarding, payroll and benefits administration, absence management, employee record-keeping, compliance with labour laws and regulations, and managing employee inquiries and issues. These individuals enable HR processes and systems to run smoothly in order to efficiently support our workforce. Those in HR information systems (HRIS), data and analytics at PwC will focus on enabling process optimization, automation, efficient data management, reporting and leveraging data to drive insights and make informed business decisions in the HRIS data and analytics space. Your work will involve implementing technology solutions and utilising advanced analytics techniques to streamline HR processes, enhance employee experience and support business and human resource clients to optimise operations and achieve strategic goals.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Skills

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firms code of conduct, and independence requirements.
  
  

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the People Operations team you will help drive the Firm’s people strategy and enhance the employee experience through innovative solutions. As a Senior Associate, you will leverage your analytical skills to solve complex business issues while collaborating with various teams to support the Firms objectives. This role allows you to make a significant impact on our workforce while developing your leadership capabilities.

Responsibilities

• Drive initiatives that support the Firms people strategy
• Utilize analytical skills to address complex workforce challenges
• Collaborate with cross-functional teams to achieve objectives
• Enhance employee experience through innovative solutions
• Develop leadership capabilities while contributing to team goals
• Analyze data to inform strategic decisions
• Foster a culture of continuous improvement and engagement
• Uphold the Firms values and commitment to excellence
  
  

What You Must Have

• Bachelors Degree
• 5 years of experience
• Oral and written proficiency in English required
  
  

What Sets You Apart

• 5 to 9 years of experience
• Understanding of Human Capital systems and processes
• Demonstrating a customer-focused approach
• Utilizing creative problem-solving skills
• Collaborating with teams to identify process improvements
• Creating and maintaining accurate documentation
• Supporting testing and implementation of new technologies
• Working knowledge of Alteryx, Google scripting, and data visualization tools
• Possessing self-motivation and teamwork skills

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