The position is responsible to perform variety of accounting functions related to Merchandise AP - Retail
The job also includes accounts payables exceptional research activities to be completed in an accurate and timely manner
Follow-up with Client for timely receipt of resolutions.
Maintain data and records in accordance with accounting standards & principles
Exposure to following areas will be preferred in P2P Process:
Merchandise AP – Prepayment, Vendor Chargeback
Charge back payback processing
Handling inquires, Return to Vendor, Prepayments
Vendor statement reconciliation
AP GL Reconciliation activities
Essential Functions
To ensure adherence to published procedures, timescales and guidelines.
To ensure accurate data entry to provide business owners with quality analysis of Payables.
Customer account management
Any other essential function that may occur from time to time as directed by the Supervisor to help to identify inefficiencies to the process and assist to drive process improvements activities
Ensure that the assigned targets are met in accordance with SLA and Internal standards
Performance parameters
Timeliness & Accuracy
Attendance & Schedule Adherence
Attrition
Team objectives
Primary Internal Interactions
LAM for the purpose of reporting performance, escalation handling, clarifying concerns, seeking support and monthly evaluation of performance
Manager for the purpose of settling issues left unresolved by the Manager
Subject Matter Expert for the purpose of handling process related issues, queries and escalated transactions
QCA for the purpose of associate performance feedback and audit in order to update the training curriculum
Primary External Interactions
Client trainers, SMEs and Operations for the purpose of developing and updating training.
Escalations at the client end for the purpose of seeking clarifications & answering queries
Skills
Technical Skills
Good computer navigation skills
Strong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel & Word are a critical requirement
Exposure to SAP – AP Module
Process Specific Skills
Strong knowledge of P2P Process
Accounting principles and Accounts Payable concepts
GL Account concepts
Excellent Communication Skills ( Both Written and Oral)
Soft Skills (Desired)
Self disciplined and result oriented
Team work/ Managing Self / Adaptability
Ability to multi task
Data gathering ability/ Eye for detail
Coaching and Feedback
Soft Skills (Minimum)
Good Communication Skills (Both Written and Oral)
Business awareness
Customer Service Focus
Active listening skills
Presentation and Facilitation Skills
Education Requirements
Graduate in Accounting / Commerce with at least 15 years of education
Work Experience Requirements
Total work experience should be 5 - 7 years in the field of Finance/Accounts preferably in P2P (Accounts Payable Processes)
Other Requirements
Annexure
Acknowledgement
(acknowledge that the information contained in this document is factual and complete)
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