Inbound Sales Executive

Roles & Responsibilities

• Lead Management: Handle inbound sales inquiries and leads generated through various channels, including the company website, social media, email campaigns and other marketing efforts.
• Customer Engagement: Engage with potential customers to understand their needs, provide product information and address any questions or concerns.
• Sales Conversion: Convert qualified leads into sales opportunities by guiding customers through the sales process and providing tailored solutions.
• CRM Management: Maintain accurate records of customer interactions and lead status in the CRM system, ensuring all information is up-to-date and properly documented.
• Follow-up: Conduct timely follow-ups with leads and prospects to nurture relationships and move them through the sales funnel.
• Product Knowledge: Develop a deep understanding of the company’s products and services to effectively communicate value propositions to potential customers.
• Collaboration: Work closely with the marketing team to align sales efforts with marketing campaigns and initiatives.
• Performance Metrics: Achieve and exceed sales targets and KPIs set by the Head of Sales
  
  

• Excellent verbal and written communication skills.
• Strong interpersonal and relationship-building abilities.
• Proficiency in using CRM software and MS Excel.
• Ability to work independently and as part of a team.
• Customer-focused with a strong desire to meet and exceed customer expectations.
• Ability to work effectively in aggressive environments.
• Strong persuasive skills.