In-Country Representative South Asia

Role: In-Country Representative (South Asia)

Location: Bangalore or Mumbai

Job type: Full time, Permanent

Working arrangement: Hybrid

Note-

This position offers a hybrid work model, allowing flexibility between working from home and our office.

Typically, employees are expected to work 2 days in the office per week.

Why QS?

At QS, we believe that work should empower you. That’s why we foster a flexible working environment that encourages every employee to own their career whilst thriving personally and professionally. Our company values underpin everything we do – we collaborate, respect and support each other.

It’s our mission to empower motivated people around the world to fulfil their potential through higher education, ensuring that everyone has access to opportunities that change lives.

Our diversity makes us stronger. By sharing our experiences, we learn from one another and achieve more together, driving progress across the sector.

At QS, you’ll be responsible for implementing real change in the international higher education landscape. You’ll take on meaningful challenges that see a positive impact across the business and the wider sector.

We’re confident you’ll feel right at home here. QS was named as one of Newsweek’s Top 100 Most Loved Workplaces® in the UK (October 2023), recognising the respect, trust and appreciation that drive our culture every day. And as a gold-accredited Investors in People organisation – putting us among the top 28% of workplaces globally – it’s official: QS is a place where everyone can thrive.

The Role:

QS is supporting the Glasgow Caledonian University (GCU) seeking a dynamic and highly motivated regional student recruitment talent to help the university in driving international student recruitment initiatives in South Asia region. The successful candidate will play a crucial role in recruiting and advising prospective students from South Asia region for both undergraduate and graduate programs.

Role responsibilities:

• Serve as the GCU representative for international student enrolment in the region, with awareness of opportunities and potential challenges/threats within the region
• Establish a network of relationships to effectively support and maximize regional recruitment to meet GCU international student enrolment goals
• Increase leads and international student applications through the development of proactive recruitment activities and engagement, including and not limited to information sessions, webinars.
• Responsible for meeting application and enrollment goals
• Effectively manage all event logistics, communications, and support partners / vendors relationships, in collaboration with GCU team
• Ensure that all regional recruitment activities are aligned with best practices in enrolment management and recruitment of QS & GCU
• Regular communication with GCU team to ensure activities are aligned with institutional and enrolment goals
• Report regularly on outcomes of all activities related to the role and responsibilities, including relevant metrics and accurate data
• The candidate may perform other related duties as assigned.
• The position is preferable to be based in Bangalore or Mumbai, India and requires significant travel throughout the country, typically up to 40%, with flexibility as needed and to occasionally support virtual events outside of standard working hours. There will be requirements to travel to other neighboring countries within the region occasionally, depending on the university needs and market movement.

The candidate will engage in the following job relevant responsibilities including:

• Recruitment: representing the university at recruitment events (fairs, school visits, webinars, open days and counsellor events), communicating with prospective students, providing academic program information
• Partner Management: build visibility and trust with authorized in-region recruitment partners, delivering training and brand education to enable partners to recruit international students to GCU, while ensuring the quality and credibility of application is met.
• Partner Development: Identify and cultivate strong relationships with international schools, local universities, and other feeder institutions.
• Application support: providing information to prospective students on the application process, including application deadlines, application requirements, procedures for submission etc.
• Alumni engagement: hosting alumni events to engage alumni
• Data collection: the candidate will be expected to document all leads and related activities in a consistent manner as required

KPIs

• Reports demonstrating regular, timely and consistent outreach and communication with prospective students, as well as activities and events
• Achieve application & enrollment goals set for assigned program

Key skills and experience:

Essential Requirements:

• Educated to a first-degree level or equivalent professional experience, particularly in the higher education sector.
• Strong proficiency in English, with advanced communication skills (spoken and written).
• Willingness and ability to travel across India and internationally as required.
• Skilled in preparing and delivering professional presentations and reports in English.
• Self-motivated, enthusiastic, and able to manage independent travel and work with minimal supervision.
• Strong problem-solving and organizational abilities to navigate complex situations independently.
• Excellent attention to detail and strong written communication skills to produce clear, accurate reports and strategic documents.
• Comfortable working with numerical data, including managing budgets and interpreting statistical information.
• Strong interpersonal and communication skills to engage effectively with diverse internal and external stakeholders.
• Understanding of international student recruitment and engagement practices.
• Familiarity with working alongside educational agencies in India and the South Asia region.
• Experience supporting or delivering programmes for international students or within higher education settings.
• Ability to represent and promote a diverse portfolio of education offerings.
• Effective time management and ability to prioritise tasks in a dynamic environment.
• Commitment to delivering excellent customer service and student support.
• Proven ability (or strong potential) to contribute to and achieve enrolment or recruitment goals.

Highly Desirable Criteria

• Postgraduate or international higher education study experience
• Experience working with domestic universities, secondary schools, English language schools and other preparatory entities.
• Ability to speak the local language
• Experience collaborating interdepartmentally and/or externally.
• Experience of effectively using CRM and data management tools, virtual engagement platforms, and productivity tools.
• Advanced knowledge of Excel and Microsoft office.
• Experience liaising with a geographically and culturally diverse team.
• An awareness of issues in marketing educational services in an international context.
• Sensitive to intellectual property and data protection

So, who are we and what do we do?

QS is the world leader in higher education services, analytics, insights and intelligence. From consultancy to student mobility, academic partnerships to branding solutions, our services power both institutional and individual success.

We’re behind the world’s most widely read university rankings (Meltwater 2023). Our QS World University Rankings® reach hundreds of millions, shaping decisions and guiding futures.

Since launching in 1990, our impact and influence have only grown. Today, we work with more than 2,000 of the world’s leading higher education institutions, over 12,000 employers, and governments seeking change and socioeconomic development through higher education.

Join QS and you’ll join an 800-strong community of problem-solvers, creators, collaborators and change-makers based in 40+ countries and 11 international offices, including Australia, Malaysia, India, Romania, Singapore, France, Germany, the USA and our headquarters in London.

With every talented new hire, business acquisition and bold initiative, we’re strengthening our reach and delivering even greater value to institutions and learners worldwide. Are you ready to shape the future of higher education?

We take investing in our people very seriously.

As standard you will have:

• Competitive base salary
• Access to an annual bonus scheme (for qualifying roles only)
• 21 days annual leave – increasing to 23 days after 5 years’ service + 8 days casual leave
• 14 days holiday for the year 2025
• Enhanced maternity and paternity leave
• Access to Provident Fund and Pension Fund Scheme
• Group Medical Insurance
• A vibrant social environment and multicultural and multinational culture

Like what you’ve heard? Great, apply now!

As a candidate, we know the application and interview process can be daunting and so it’s important that you have a great experience with us. Our dedicated Talent Team will work hard to ensure you are fully informed at all stages and you are really excited by this opportunity to do meaningful work in the education space.