Assistant Manager - Fulfilment And Experience

About The Team

You will be joining the Fulfillment and Experience (F&E) team at Meesho, working on enabling Meesho to deliver a world-class experience to our customers. As one of the prime movers in the e-commerce logistics ecosystem, the F&E team is solving industry-defining problems at scale that few startups can offer globally.

About The Role

As an Assistant Manager- F&E, youll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, youll get complete autonomy in terms of the team and processes that you would want to set up. Youll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

What You Will Do

• Design programs to improve supplier and user experience metrics, driving improvement in NPS or relevant operational metrics
• Own a key part of experience improvement for one or more of marketplace participants- our entrepreneurs, their customers, or our suppliers
• Influence product development choices using data and insights which originate from in-depth knowledge of your program
• Drive program adherence with operations teams and continuously solve edge cases with suboptimal outcomes due to current processes
• Engage the Meesho Leadership as active stakeholders in problem-solving for your programs
• Manage both internal and external stakeholders to drive the success of the programs you own.
• This role demands strong generalist problem-solving skills and provides opportunities for mobility across various business verticals within the organisation.
  
  
  

• Candidates from premier institutes with 2–3 years of total work experience are preferred.
• Prior experience in Fulfilment, 3PL logistics, and end-to-end supply chain operations—especially within tech-driven startups—is a strong plus.
• Demonstrated strength in problem-solving and analytical thinking.
• Excellent project management skills, with the ability to lead cross-functional teams, manage complex projects, and prioritise high-impact initiatives.
• Solid project management skills: ability to lead and collaborate with cross-functional partners, prioritize high impact activities, and work on complex projects
• A data-driven and curious mindset, with a strong instinct for interpreting data patterns.
• Candidates with SQL experience (basic level) preferred