Senior Administrative Assistant

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

This position is responsible for administrative support for two Vice Presidents within Technology. The role is also integral to enabling multiple highly dynamic teams within a high paced environment. The day-to-day responsibilities require seamless collaboration across a wide range of business partners both inside and outside of American Express. The optimal candidate needs to be extremely proactive in anticipating and adapting to the shifting needs of organization leaders. They also must be experienced in handling a wide range of administrative related tasks and be able to work independently and confidently under pressure. Building strong relationships, being resourceful and knowing how to fluidly navigate all levels within and across large organizations will also be critical to success. Day to day responsibilities include, but are not limited to:

• Organizing and proactively maintain calendars across time zones.
• General follow-ups to effectively meet deadlines and commitments
• Working closely with other administrative assistants on office operations and providing back-up support when needed
• Maintaining headcount reporting, organizational charts, and department distribution lists
• Organizing internal and external business meetings, making all necessary arrangements including sending invites, reserving rooms, Webex setup, and arranging catering
• Ensuring timely preparation and processing of expense reports
• Coordinating travel arrangements, including air, hotel, transfers, and visas when needed
• Assist with India based supported colleague engagement activities
• Other ad hoc administrative work, as needed
  

• 3 - 5 years of experience as an Executive Assistant
• Excellent calendar management skills across time zones
• Ability to quickly adapt and be flexible in a dynamic workplace
• Ability to effectively deal with a broad range of contacts and personalities – internal and external
• High level of integrity required for handling sensitive and confidential information
• Exceptional organizational, administrative, and interpersonal skills
• Ability to prioritize multiple tasks with minimal guidance
• Strong written and verbal communication skills
• Extremely thorough with a high level of attention to detail and quality; timely follow up
• Proven team player with ability to collaborate across groups and influence others
• Experience in providing support remotely to a geographically disbursed team
• Strong proficiency with MS Office, including Word, Excel, PowerPoint and Outlook
• Experience with Ariba, Concur or AMEX systems is desirable
• Positive, can-do attitude
• Commitment to ongoing learning and development
  

• Advanced Excel skills
• Advanced Power Point skills
• Final accounting
  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities