Manager - Technology Risk And Control

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With the right backing, people and businesses have the power to progress in incredible ways. When you join American Express, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague can share in the company’s success. Together, we will win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

As part of our diverse technology team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what technology to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The objective of the Technology Control Management Risk ID, Assessment, Testing and Reporting team is to identify, assess, mitigate, and report on risk within BU processes as 1LOD. Technology Control Management ensures adherence to regulatory standards, American Express  Policy and enhances the BUs resilience through managing a clear methodology of inherent and residual risk.

Technology Control Management is looking for a Manager of Risk ID, Assessment, Testing & Reporting focused on ensuring control management is embedded in the day-to-day operations of our organization. This role involves extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Manager, Tech Control Management Risk ID, Assessment, Testing & Reporting will:

• Conduct  Risk and Control Self Risk Assessment for business unit (RCSA experience)
• Manage operational risk issues, events 
• Experience writing and creating new controls
• Understanding control design and testing 
• QA programs to ensure regulatory and internal standards are met . Extensive experience with OCC Heighten Standards Requirements
• Conduct control monitoring (supplemental to BU process owners testing) and compile key operational risk trends, activities, and events 
• Support risk management practices within the business
• Support sharing insights, better practices, themes, etc. across the enterprise

• 5-10  Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities, IT risk management, internal/external audit, SOX/ITGC testing, or controls assurance
• Strong project management, communication, and interpersonal skills 
• Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards 
• Proficient analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
• Proven experience with industry GRC tools like, RSA Archer, ServiceNow, OpenPages, MetricStream, etc. Strong MS Office skills (Excel, Power Point, Word)
  

• Bachelor’s degree in engineering, or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous 
• Experience in at least one of the following:  
  • Providing identification of operational risks throughout business processes and systems
  • Facilitating risk assessment performance in addition to further assessments and testing programs to ensure regulatory and internal standards are met
  •  Enhancing risk assessments and associated methodologies 
  • Reviewing independent control monitoring, including identification of control improvements
  • Identifying areas of risk for intervention, including conducting independent quality assurance and process testing
  • Reviewing thematic risk reporting to provide actionable insights on risk levels, emerging trends and root causes  
  • Experience in the financial services industry
• Relevant industry certifications - CISSP, CRISC, CISM, CISA, etc.
  

• Competitive base salaries 
• Bonus incentives 
• Support for financial-well-being and retirement 
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• Generous paid parental leave policies (depending on your location) 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities