Job Description

  • Primary skills:Technology->CRM->Amdocs
  • Strong working knowledge in Amdocs CES Billing System, particularly Customer Billing Product (CBP) and its subcomponents.
  • Solid Billing domain knowledge is a must, including: o Postpaid Billing o Prepaid Billing o CDR processing and usage flow o Rating and Discounting o Bill Generation and Invoicing o Payments, Collections, Adjustments, and Journaling
  • Good understanding of Amdocs CES Billing configuration, including product offers, rate plans, account hierarchies, and billing cycles.
  • Experience with Amdocs billing operational tasks, such as billing cycle execution, job scheduling, and financial transaction processing.
  • Strong experience in systems design and development in large-scale billing environments.
  • Experience in Service Management within an IT/Telco operations setup, including incident and problem management.
  • Exposure to other OSS/BSS systems such as Amdocs CRM, Ordering, Mediation, and optionally Prepaid/Charging systems (e.g., OCS) is a plus.
  • Hands-on experience with UNIX/Linux systems, and strong familiarity with SQL, Oracle databases, and working knowledge of WebLogic/Web Servers.
  • Proficient in incident and service request handling, from triage to resolution, within agreed SLA timelines.
  • Comfortable working with cross-functional and cross-cultural teams, especially when delivering services to international telecom operators.

Across all Infosys DC locations


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: India City: Bengaluru East ,Karnataka
Company Website: https://www.infosys.com Job Function: Sales
Company Industry/
Sector:
IT Services and IT Consulting

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