Front Desk Receptionist (225-720)

The Front Desk Receptionist plays a crucial role in ensuring smooth operation and positive public perception of the organization. This position requires a highly organized and sociable individual who can effectively manage multiple tasks in a fast-paced environment. As the primary point of contact for visitors, the Front Desk Receptionist must present a welcoming and professional image at all times. The role involves handling calls, welcoming visitors, managing meeting schedules, and performing clerical duties. If you have impeccable communication skills, a keen attention to detail, and thrive in a customer-focused position, this could be the perfect opportunity for you to demonstrate and enhance your skills while contributing to the overall efficiency and effectiveness of the organization's front-end operations.

Responsibilities

• Greet and welcome visitors as soon as they arrive at the office.
• Direct visitors to the appropriate person and office once they arrive.
• Answer, screen, and forward incoming phone calls efficiently.
• Ensure the reception area is tidy and presentable at all times.
• Provide basic and accurate information in-person and via phone or email.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office security by following safety procedures and controlling access.
• Order front office supplies and keep inventory of stock.
• Update calendars and schedule meetings to ensure organized operations.
• Arrange travel and accommodations for staff as required.
• Perform other clerical receptionist duties such as filing and photocopying.
• Handle inquiries from clients and the public in a professional manner.

Requirements

• Proven work experience as a Receptionist, Front Office Representative, or similar role.
• Proficient in Microsoft Office Suite, including Word, Excel, and Outlook.
• Strong professional communication skills, both written and verbal.
• Multitasking and time-management skills, with the ability to prioritize tasks.
• Customer service attitude with a focus on client satisfaction and service quality.
• High school diploma; additional certification in Office Management is a plus.
• Ability to manage sensitive and confidential information discreetly and responsibly.