Front Desk Receptionist (225-623)

The role of a Front Desk Receptionist is pivotal in establishing a welcoming atmosphere and ensuring the smooth operation of office functions. Acting as the face of the company, this position requires exceptional interpersonal skills and the ability to maintain a professional demeanor under all circumstances. The Front Desk Receptionist is responsible for greeting visitors, handling incoming calls, managing correspondence, and providing administrative support to various departments. In addition, the receptionist plays a crucial role in handling inquiries, guiding clients and guests, and ensuring the reception area is maintained to a high standard. This multifaceted position is ideal for someone who thrives in a dynamic environment and possesses excellent organizational abilities. Our company values dedication, punctuality, and a positive attitude, and in this role, you will be a key ambassador of our corporate image.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person or meeting room promptly.
• Answer, screen, and forward incoming phone calls professionally.
• Ensure the reception area is tidy, presentable, and well-organized at all times.
• Provide basic and accurate information in-person and via phone or email.
• Receive, sort, and distribute daily mail and deliveries efficiently.
• Schedule meetings and appointments, managing the calendar effectively.
• Perform clerical tasks such as photocopying, typing, and filing documents.
• Coordinate with various departments to assist with administrative tasks.
• Maintain office security by following safety procedures and controlling access.
• Handle inquiries from clients and resolve customer complaints and issues.
• Assist with special projects and other duties as assigned by management.

Requirements

• Proven work experience as a Receptionist or in a similar role.
• Proficient in Microsoft Office Suite and basic office equipment.
• Strong phone etiquette and clear verbal and written communication.
• Ability to organize, multitask, and prioritize tasks efficiently.
• Excellent time management skills and ability to work under pressure.
• Customer service attitude with a professional appearance and demeanor.
• High school diploma; additional certification in Office Management is a plus.