SPE

Looking for Immediate joiners.

Designation: Content Rating Generalist (SPE)

Business Vertical: IOA- HRO Cognizant

Reporting Manager: Team Manager (TM)

Location: India (Work from Home model)

Typical Background: 2–4 years in HR domain with experience reviewing HR content

Role Purpose

Ensure AI-generated HR responses are accurate, safe, and context-aware using rubrics and practical HR knowledge.

Core Responsibilities

• Review and validate AI-generated HR outputs for accuracy, tone, and safety.
• Compare model responses, flag ambiguities, and suggest improvements.
• Escalate bias/sensitive language and support calibration efforts.
  
  

• Exposure to core HR processes.
• Familiarity with HR systems, case tools, and content platforms.
• Strong fluency in English and analytical review skills.
  
  

• Bachelor’s Degree, Human Resources or equivalent combination of education, training and or relevant work experience.
• 2–4 years in HR domain with experience reviewing HR content.
• Strong consulting skills with all levels of management and the ability to articulate concepts and organizational perspectives in a clear and concise manner.
• Ability to work independently, achieve deliverables within tight timeframes, and work effectively in a diverse, collaborative environment.
• Strong focus on quality of work and attention to detail.
• Excellent written, verbal and presentation communication skills.
• Exposure to core HR processes , Working knowledge of HR and CMS systems
• Familiarity with HR systems, case tools, and content platforms.Strong fluency in English and analytical review skills.