Telesales Executive (225-729)

As a Telesales Executive, you will play a crucial role in driving the company's sales objectives by engaging with potential customers over the phone. You will be responsible for identifying and approaching prospects, understanding their needs, and proposing suitable products or services that fulfill those needs. A successful Telesales Executive is persuasive, solution-oriented, and efficient in closing sales deals while maintaining lasting relationships with clients. The position requires excellent communication skills, a proactive approach to sales, and the ability to meet and exceed sales targets in a competitive environment. You will work collaboratively with the sales team to achieve overall sales goals and expand the business's customer base.

Responsibilities

• Identify and contact potential customers to promote products and services.
• Analyze customer needs and recommend appropriate products or solutions.
• Maintain and update customer databases with detailed records of all interactions.
• Achieve monthly and quarterly sales targets as set by management.
• Process sales orders accurately and efficiently, ensuring timely delivery.
• Provide excellent customer service by addressing inquiries and complaints.
• Develop and maintain strong relationships with existing clients for repeat business.
• Collaborate with the sales team to develop effective sales strategies and techniques.
• Prepare and present regular sales reports and performance analyses to management.
• Stay up-to-date with industry trends and competitor activities for strategic insights.
• Participate in training sessions and workshops to enhance sales skills and knowledge.
• Adapt to changing sales processes and contribute to process improvement initiatives.

Requirements

• Prior experience in telesales or a related sales role is highly desirable.
• Excellent verbal communication and interpersonal skills are essential.
• Strong negotiation abilities and a persuasive telephone manner are required.
• Familiarity with CRM software and sales data tracking tools is preferred.
• A proven track record of achieving or exceeding sales targets is beneficial.
• Ability to handle rejection gracefully and persistently pursue sales opportunities.
• High level of motivation and enthusiasm for achieving sales success.
• Good organizational skills with attention to detail in managing customer records.