Banking Operations Associate (225-1003)

The role of a Banking Operations Associate is pivotal to the smooth and efficient functioning of any banking institution. This position requires a diligent and organized professional who can manage a variety of tasks relating to the processing, monitoring, and administration within the banking operations department. The successful candidate will bring a combination of numerical proficiency, attention to detail, and strong interpersonal skills, ensuring high levels of accuracy and integrity in transactions and operations. As a Banking Operations Associate, you will be at the heart of banking operations, from the execution of transactions to the facilitation of procedures that keep customer interactions seamless and secure. This position offers an exciting opportunity to learn the inner workings of bank operations, supporting critical processes that ensure customer satisfaction and compliance with regulatory norms.

Responsibilities

• Process daily banking transactions accurately and within required timeframes.
• Monitor account activities to ensure compliance with banking regulations.
• Assist in resolving customer inquiries and operational issues efficiently.
• Maintain detailed records of banking transactions and customer interactions.
• Collaborate with team members to ensure seamless banking operations execution.
• Perform routine audits and generate operation-related reports as required.
• Implement and adhere to security measures protecting customer data and finances.
• Support operational projects aimed at improving transaction processing efficiency.
• Participate in regular training sessions to update knowledge on banking protocols.
• Coordinate with various departments to streamline banking operational procedures.
• Analyze data to forecast operational trends and improve service offering strategies.
• Ensure adherence to all internal policies and external regulatory requirements.

Requirements

• Bachelor’s degree in Finance, Business Administration, or a related field.
• Minimum of 2 years experience in banking or financial operations roles.
• Strong understanding of banking regulations and compliance standards.
• Excellent communication and interpersonal skills for customer interaction.
• Ability to manage multiple tasks accurately under strict deadlines.
• Proficiency in banking software and Microsoft Office applications.
• Exceptional analytical and problem-solving skills for operational challenges.