Sales Application Engineer (225-820)

The Sales Application Engineer plays a pivotal role in bridging the gap between customer needs and technical solutions. This role requires a nuanced understanding of both engineering principles and sales strategies, enabling the engineer to effectively communicate complex technical information to a non-technical audience. The Sales Application Engineer works closely with the sales team to support and drive business growth by offering advanced technical insight, leading demonstrations and presentations, and crafting solutions that meet client requirements. With a keen analytical ability and a methodical approach, this professional identifies potential sales avenues and contributes to product development by providing valuable market feedback. They must exhibit proficiency in customer relationship management and possess the agility to collaborate with internal teams to ensure product alignment with client needs. This role demands a proactive individual who is always ready to face new challenges and provide innovative solutions.

Responsibilities

• Collaborate with the sales team to understand customer requirements and provide sales support.
• Conduct detailed technical presentations and demonstrations for clients and prospects.
• Analyze and interpret technical inquiries to develop comprehensive technical solutions.
• Develop and maintain product specifications and application guidelines to aid sales processes.
• Work alongside R&D departments to communicate customer needs and expectations.
• Respond efficiently to customer queries, ensuring high satisfaction and engagement levels.
• Identify new sales opportunities through client needs analysis and detailed feedback.
• Assist in the customization of products to meet specific customer demands and requirements.
• Prepare technical proposals and bid documents, ensuring alignment with client specifications.
• Conduct market research to stay updated on industry trends and competitor activities.
• Participate in trade shows and exhibitions to present the company’s products and solutions.
• Ensure seamless handover of sales leads to project implementation teams for smooth execution.

Requirements

• Bachelor’s degree in Engineering or a related technical field, such as sales engineering.
• Proven experience in a technical sales support or engineering role for several years.
• Excellent communication skills to convey complex concepts to a non-technical audience.
• Strong problem-solving abilities to resolve customer queries and customize solutions.
• Proficient in creating technical documentation and specifications for client projects.
• Ability to work collaboratively across departments to achieve sales and product alignment.
• Willingness to travel domestically or internationally to meet clients and attend events.