Store Assistant (225-1010)

The Store Assistant plays a crucial role in ensuring the smooth operation of a retail store by assisting customers, managing inventory, and maintaining the cleanliness and organization of the store environment. They provide top-notch customer service, answer inquiries, guide customers, and ensure their shopping experience is efficient and pleasant. As a Store Assistant, you'll work under the guidance of managers to meet store goals, assist in stock management, and support promotional activities. Additionally, you'll partake in sales initiatives and uphold the store’s standards, making you an essential part of a dynamic team dedicated to exceptional service and operational excellence.

Responsibilities

• Assist customers with locating products and answering their inquiries promptly.
• Ensure that shelves are stocked with current products and properly organized.
• Participate in inventory counts, managing supplies efficiently to minimize waste.
• Maintain store cleanliness and ensure displays are attractive and functional.
• Process customer transactions accurately using the store's sales system.
• Handle customer complaints and provide feedback to management as necessary.
• Support promotional events and in-store activities to boost sales.
• Ensure product prices are marked correctly and signage is up to date.
• Receive and unpack deliveries, ensuring stockrooms are orderly and secure.
• Collaborate with team members to meet daily sales and service goals.
• Keep informed about the latest product information and sales promotions.
• Adhere to all operational and safety protocols as outlined by management.

Requirements

• High school diploma or equivalent; additional education is a plus.
• Previous retail or customer service experience is highly desirable.
• Strong interpersonal skills with a customer-focused attitude.
• Ability to work flexible hours, including weekends and holidays.
• Basic math skills for handling transactions and cash register operations.
• Physical stamina to perform repetitive tasks and lift items as needed.
• Excellent organizational skills and attention to detail in a fast-paced environment.