Account Director - Talent Solutions (225-824)

An Account Director in Talent Solutions serves as a strategic leader responsible for fostering and maintaining key client relationships within the talent acquisition sector. This role involves working closely with clients to understand their hiring needs, aligning solutions to their talent strategy, and ensuring optimal outcomes. The Account Director leads a team of professionals to deliver customized solutions that address specific client requirements. They are pivotal in crafting innovative strategies that enhance client satisfaction and drive the organization's growth within the talent solutions market. This position demands a dynamic individual who possesses exceptional communication skills, strategic thinking abilities, and a deep understanding of the talent landscape.

Responsibilities

• Develop and execute comprehensive strategic plans tailored to client needs.
• Lead client meetings to align on goals, challenges, and opportunity areas.
• Interface with clients to ensure alignment with talent acquisition strategies.
• Monitor market trends and provide insights to clients and internal teams.
• Coordinate the implementation of innovative talent solutions for clients.
• Ensure high levels of client satisfaction through consistent performance feedback.
• Manage a dedicated team, offering guidance and support in project execution.
• Evaluate the effectiveness of solutions and recommend improvements when needed.
• Build and maintain strong client relationships through regular engagement.
• Collaborate with cross-functional teams to deliver a seamless client experience.
• Prepare detailed reports on account performance and present them to stakeholders.
• Negotiate contract terms, aiming to maximize value and secure renewals.

Requirements

• Bachelor’s degree in business, human resources, or a related field required.
• Proven experience in account management or client relations within talent solutions.
• Strong knowledge of talent acquisition practices and strategies is essential.
• Excellent communication skills with the ability to influence and negotiate effectively.
• Demonstrated ability to lead and mentor teams towards achieving strategic objectives.
• Proficiency with CRM software and Microsoft Office Suite, primarily PowerPoint and Excel.
• Ability to analyze complex client needs and develop effective tailored solutions.