Sales Executive (Retail) (225-919)

As a Sales Executive in the retail sector, you'll play a pivotal role in driving sales growth, managing customer relationships, and ensuring a smooth shopping experience for clients. Your primary goal will be to expand and maintain the customer base, understand customer needs, and offer suitable products and services that meet those needs. This role demands a dynamic individual with an approachable demeanor who can foster trust and encourage loyalty among customers. You will work closely with various departments, such as marketing and inventory management, to optimize sales strategies and execute promotional activities. An ability to analyze market trends, competitor activities, and customer feedback will be crucial in adapting sales tactics to maintain a competitive edge in the retail market.

Responsibilities

• Develop and implement effective sales strategies to drive retail sales growth.
• Identify and capitalize on new sales opportunities within the retail sector.
• Maintain strong relationships with existing customers to encourage repeat business.
• Analyze customer feedback and market trends to adjust sales approaches accordingly.
• Collaborate with marketing team to plan and execute promotional campaigns effectively.
• Ensure optimal customer satisfaction by addressing queries and resolving complaints promptly.
• Monitor competitor activities to identify business opportunities or challenges.
• Prepare and present sales performance reports to management regularly.
• Liaise with inventory management to ensure product availability aligns with customer demand.
• Train and mentor junior sales staff to enhance team performance and sales productivity.
• Implement customer loyalty programs to increase customer retention and sales frequency.
• Achieve monthly, quarterly, and annual sales targets set by the management team.

Requirements

• Bachelor's degree in Business, Marketing, or a related field is preferred.
• Proven track record of achieving and exceeding retail sales targets consistently.
• Excellent communication and negotiation skills to engage effectively with customers.
• Strong analytical skills to interpret sales data and market trends accurately.
• Proficiency in using CRM software and Microsoft Office Suite for daily operations.
• Ability to work flexible hours, including weekends and holidays, as required.
• A self-motivated, results-driven individual with a strong entrepreneurial spirit.