Sales Associate (225-903)

As a Sales Associate, you play a critical role in providing exceptional customer service and contributing to the success of the retail team. You are the face of the company, responsible for engaging with customers, understanding their needs, and offering solutions through the products and services offered. A successful Sales Associate will achieve sales goals, deliver exceptional customer experiences, and improve the store’s overall performance through cooperation with team members and adherence to company policies. Join us if you are keen on establishing strong client relationships, eager to learn the intricacies of our product offerings, and motivated to exceed personal and team sales targets.

Responsibilities

• Welcome and engage with customers, building strong rapport and fostering relationships.
• Assess and understand each customer's individual needs and offer suitable product solutions.
• Proactively assist and guide customers throughout their purchasing journey in the store.
• Manage point-of-sale processes, including cash handling and processing card payments.
• Achieve individual sales targets while contributing to the overall store goals.
• Maintain a high standard of presentation, ensuring all products are displayed attractively.
• Stay informed about product knowledge to provide accurate and helpful information to customers.
• Handle customer inquiries and concerns efficiently, escalating to management when necessary.
• Collaborate with team members to ensure smooth operation and enjoyable shopping experiences.
• Participate in stock management activities, including receiving and inventory counts.
• Contribute to the visual and operational enhancement of the retail space.
• Follow company policies and procedures to ensure a safe and pleasant workplace environment.

Requirements

• Previous retail or sales experience is preferred but not mandatory for application.
• Excellent communication and interpersonal skills to engage customers effectively.
• Strong customer service skills with a positive and proactive attitude.
• Ability to work in a fast-paced environment and manage multiple tasks concurrently.
• Willingness to work flexible hours, including nights, weekends, and holidays.
• Team-oriented mindset with the ability to cooperate harmoniously with co-workers.
• High school diploma or equivalent educational qualification required.