Receptionist (225-802)

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We are seeking a courteous and professional Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. As the first point of contact for our organization, you will be responsible for ensuring a positive experience for our visitors and clients. The ideal candidate should have excellent communication skills, a friendly demeanor, and the ability to handle stressful situations with grace. You will play a crucial role in maintaining the smooth functioning of our office environment, and your proactive approach and organizational skills will contribute significantly to our team’s success. If you are passionate about customer service and enjoy working in a dynamic and diverse environment, we would love to hear from you.

Responsibilities

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office locations.
• Answer, screen, and forward incoming phone calls efficiently.
• Ensure reception area is tidy and presentable, with necessary materials stocked.
• Provide basic and accurate information in-person and via phone/email.
• Receive, sort, and distribute daily mail/deliveries as required.
• Maintain office security by adhering to safety procedures and controlling access.
• Order front office supplies and keep inventory of stock regularly updated.
• Update appointment calendars and schedule meetings/appointments as needed.
• Perform other clerical receptionist duties such as filing, photocopying, and faxing.
• Assist with special projects and provide support to administrative staff.
• Coordinate with other administration staff on tasks that require dual responsibilities.

Requirements

• Proven work experience as a Receptionist, Front Office Representative or similar role.
• Proficiency in Microsoft Office Suite and basic computer knowledge.
• Strong organizational skills and ability to manage multiple tasks simultaneously.
• Excellent verbal and written communication skills in English.
• Hands-on experience with office equipment such as fax machines and printers.
• Professional attitude and appearance with a customer service focus.
• Ability to be resourceful and proactive in dealing with issues as they arise.