Senior Program Manager - HR

R1 is a leading provider of technology-driven solutions, dedicated to helping hospitals and health systems optimize their financial systems and enhance patient experiences. We stand out by integrating the expertise of a global workforce of revenue cycle professionals with the industrys most advanced technologies, including sophisticated analytics, AI, intelligent automation, and workflow orchestration.

R1 India is proud to be recognized among the Top 20 of Indias Best Companies to Work For 2025 by the Great Place To Work® Institute, marking our third consecutive year of climbing the ranks - from Top 50 in 2023 to Top 25 in 2024, and now amongst the Top 20. This achievement is a testament to the exceptional workplace culture we have collectively cultivated and reflects our unwavering commitment to employee well-being, inclusion, and diversity. Our accolades also highlight our excellence in healthcare, support for millennials, women, diversity, and health and wellness.

With over 30,000 employees globally and a robust presence in India, comprising over 17,000 employees across Delhi NCR, Hyderabad, Bangalore, and Chennai, we foster an inclusive culture where every team member feels valued and empowered. Our mission is to transform the healthcare industry by driving efficiency for healthcare systems, hospitals, and physician practices, continuously striving to make healthcare work better for everyone.

Job Title: Senior Manager – Communications

Location: Tikri, Gurugram

Department: Corporate Communications / HR / Marketing

Reports To: Associate Director – Marketing

Employment Type: Full-Time

Role Overview

We are seeking a dynamic and experienced Senior Manager – Communications to lead strategic communication initiatives. This role demands a strong leader with exceptional project management skills, creative design capabilities, and the ability to manage vendors and build lasting relationships across the organization.

Key Responsibilities

Strategic Communications & Leadership

• Develop and execute comprehensive communication strategies aligned with organizational goals.
• Lead cross-functional communication projects with clear timelines, deliverables, and stakeholder engagement.
• Serve as a trusted advisor to senior leadership on communication matters.
  
  

Project & Intranet Management

• Oversee the planning, execution, and delivery of communication projects across multiple channels.
• Manage and enhance the company intranet as a central hub for employee engagement and information.
• Ensure timely updates, user-friendly design, and relevant content on the intranet platform.
  
  

Design & Content Development

• Create visually compelling communication materials including newsletters, infographics, presentations, and videos.
• Collaborate with design teams or independently produce high-quality creative assets.
• Maintain brand consistency across all communication touchpoints.
  
  

Vendor & Stakeholder Management

• Identify, onboard, and manage external vendors including design agencies, content creators, and tech partners.
• Negotiate contracts, monitor performance, and ensure timely delivery of services.
• Build strong relationships with internal stakeholders to understand communication needs and deliver impactful solutions.
  
  

Relationship Building & Engagement

• Foster a culture of open communication and collaboration across departments.
• Drive employee engagement through innovative campaigns and storytelling.
• Organize town halls, leadership messages, and feedback mechanisms to strengthen internal communication.
  
  

Qualifications & Skills

• Bachelor’s/ Master’s degree in Communications, Marketing, Journalism, or related field.
• 10-12 years of experience in corporate communications, with at least 3 years in a team handling/ leadership role.
• Proven experience in project management and intranet administration.
• Strong design skills using tools like Adobe Creative Suite, Canva, or similar platforms.
• Excellent written and verbal communication skills.
• Strong interpersonal skills with the ability to influence and build relationships.
• Experience in managing vendors and cross-functional teams.
  
  

Preferred Attributes

• Strategic thinker with a creative mindset.
• Proactive, organized, and detail oriented.
• Comfortable working in a fast-paced, dynamic environment.
  
  

Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.

Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visit: r1rcm.com

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