Delivery Lead Learning Development And Transformation

Gurgaon, Haryana, India

As a senior leader within our Global Learning Team, the Delivery Lead - Learning, Development & Transformation will shape and execute our global learning strategy, ensuring that our learning ecosystems are innovative, data-driven, and aligned with business objectives. This role is pivotal in driving organizational agility, cultivating a learning culture, and integrating emerging technologies to enhance employee growth.

What You’ll Be DOING

What will your essential responsibilities include?

• Strategic Leadership & Team Development: Mentor, develop, and inspire a high-performing team of global L&D coordinators. Cultivate a collaborative and innovative environment, set strategic objectives, and foster a culture aligned with organizational learning priorities. Lead with a focus on professional growth, accountability, and delivery excellence.
• End-to-End Learning Program Strategy & Execution: Lead the strategic planning and operational coordination of global learning initiatives. Oversee the seamless delivery of instructor-led sessions, virtual classrooms, e-learning modules, and webinars, ensuring the use of advanced digital tools and platforms. Drive the setup of training sessions within LMS, manage registration processes, and coordinate all logistical elements to optimize the learner experience.
• Learning Ecosystem & Content Strategy: Oversee the management of digital learning content, including LMS and emerging Learning Experience Platforms (LXP). Collaborate with subject matter experts and instructional designers to embed innovative, personalized, and data-driven learning approaches that foster engagement and knowledge retention.
• Technology & Digital Transformation: Champion the adoption and integration of cutting-edge learning technologies, including AI, automation, chatbots, and other emerging tools. Lead initiatives to modernize learning ecosystems, enhance learner engagement, and streamline administrative processes through digital transformation.
• Data-Driven Insights & Strategic Reporting: Lead the collection, analysis, and interpretation of learning data, providing strategic insights through dashboards and reports using tools like Power BI. Use data to measure success, inform continuous improvement, and advise stakeholders on learning impact and organizational readiness.
• Stakeholder & Change Management: Act as a trusted strategic advisor to business units and senior leadership, aligning learning initiatives with broader organizational goals. Facilitate stakeholder engagement and foster a consulting approach to identify learning needs, support cultural transformation, and embed a growth mindset across the organization.
• Innovation & Continuous Improvement: Identify opportunities to streamline processes, adopt advanced technologies, and embed AI-driven solutions to enhance learning effectiveness and operational efficiency. Lead change management initiatives that position learning as a core element of organizational agility and cultural evolution.
• Partnership & Vendor Management: Develop strategic relationships with external vendors, consultants, and partners. Oversee contract negotiations, ensure quality standards, and manage logistics to deliver impactful learning solutions aligned with organizational standards.
• Organizational Culture & Change Leadership: Support organizational change initiatives by embedding learning as a key enabler of cultural transformation. Promote programs that reinforce core values, agility, and innovation, fostering a resilient and adaptable workforce.
  
  

You will report to Global Head of Learning.

What You Will BRING

We’re looking for someone who has these abilities and skills:

Required Skills And Abilities

• Proven experience in strategic learning & development leadership, with a robust background in operations, ideally within a global environment.
• Extensive experience with learning tools and systems, including LMS, LXP, and other digital learning platforms.
• Outstanding proficiency in data visualization and reporting tools, such as Power BI, for analytics and strategic insights.
• Expertise in leveraging emerging technologies like AI, automation, and chatbots to innovate learning delivery and administrative processes.
  
  

Desired Skills And Abilities

• Excellent stakeholder management, consulting, and change management skills.
• Demonstrated ability to analyze complex data, develop insights, and drive data-informed decision-making.
• A forward-thinking, innovative mindset with a passion for driving transformation and continuous improvement.
• Exceptional leadership, communication, and interpersonal skills, capable of inspiring teams and engaging senior stakeholders.
  
  

Who WE are

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

What we OFFER

Inclusion

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter
  
  

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We’re committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. Were building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving.
  
  

For more information, please see axaxl.com/sustainability.

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