Associate - Financial Services Tech

ABOUT US:

Bain & Company is a global consultancy that helps the world’s most ambitious change-makers define the future. Across 65 offices in 40 countries, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition, and redefine industries. Since our founding in 1973, we have measured our success by the success of our clients, and we proudly maintain the highest level of client advocacy in the industry.

In 2004, the firm established its presence in the Indian market by opening the Bain Capability Center (BCC) in New Delhi. The BCC is now known as BCN (Bain Capability Network) with its nodes across various geographies. Expert Client Delivery (ECD) is an integral unit of BCN. ECD plays a critical role as it adds value to Bains case teams globally by supporting them with analytics and research solutions across all industries, specific domains for corporate cases, client development, private equity diligence, and Bain intellectual property.

WHO YOU’LL WORK WITH:

This is an opportunity to be a part of Bain’s Financial Services (FS), Centre of Expertise (CoE), based out of Gurugram office. The FS CoE supports the global FS practice with research and analytics, to develop new and update existing FS tools and create the annual IP publications, reports and point-ofviews. In addition, the team also helps global Bain case teams and collaborates with consultants, Research and Data Services, and Expert Partners to deliver client-ready analysis on active cases. The group comprises of 20+ team members, working across Banking, insurance and other FS sectors.

What you’ll do  

• Support the BCN case leads in problem solving, hypothesis generation, research and insight generation and quality control
• Interpret, understand, and break down case requirements into actionable task items for the team-let
• Lead meaningful and focused meetings on owned project workstreams, deliver business insights effectively to the project leadership
• Be willing to take on challenging analytical problems and read research papers to come up with cutting-edge solutions from across disciplines to arrive at analytical solutions
• Be part of the thought leadership exercise to establish a blue-print for cloud-based deployment of any analytical and/or data-driven solution
• Ensure application performance and scale, maintaining high standards of code quality and thoughtful design
• Support the process of Translating business problems into ML problems and create ML solutions to produce desired customer business outcomes.
• Execute and deliver high quality outputs timely to internal and external stakeholders

• Ability to derive actionable insights from voluminous quantitative and qualitative data/research
• Provide day-to-day coaching to analysts on various aspects of projects, while also overseeing a workstream for 1-2 analysts
• Gain proficiency in the key industry data sources KPIs along with developing expertise in analytical tools, models and languages
• Gain proficiency in select consulting solutions (go-to-market strategy, revenue management, account management, brand strategy, etc.) delivered to and relevant for FS industry clients, along with expertise in one or more key sub-sectors within CP, covering consumer preferences, market trends, competitor landscape, etc.
• Work on building and deploying advanced analytics solutions, including large-scale data processing, computationally intensive Optimization, Machine Learning and Deep Learning models
• The focus will be on making the deployment sustainable and scalable, as per solution needs
• Work on parallel processing of ML solutions, in an optimal manner
• Collaborating with team members to make the solutions as client-ready as possible
• (Good-to-have) Ability to deploy advanced analytics solutions on AWS/Azure

About You

• Candidates should be graduates / post-graduates with a strong academic record
• Work experience range in case the highest qualification is undergraduate studies – 2-5 years of exposure to management consulting, preferably in a global MNC environment
• Work experience range in case highest qualification is postgraduate studies – 1-2 years of exposure to management consulting, preferably in a global MNC environment
• Demonstrated technical experience working with technologies related to industrialization of artificial intelligence, machine learning and/or deep learning. 
• A mathematics and statistics background is preferred in addition to experience building complex machine learning models
• Hands-on experience in building complex statistical models 
• Strong communications skills, should be able to drive discussion/presentations with senior stakeholders and client maps

• Excellent implementation skills in Python and/or R, SQL and (preferably) PySpark with understanding of in analytical tools and techniques including / similar to Alteryx, Tableau, Power BI
• Well versed in dealing with large datasets and using ML/DL libraries or packages
• Deep understanding of the Gen-AI tooling ecosystem including knowledge and experience of Kubernetes, MLOps and AIOps tools (mandatory)
• Proficient with Excel, and PowerPoint
• (Good-to-have) Familiar with Cloud services (AWS) related to AI/ML
• Architect and implement AI-driven solutions 
• Develop and deploy Generative AI-based solutions, leveraging cloud computing platforms (AWS/ Azure/GCP)
• Hands-on experience with Python programming, microservices architecture, and cloud technologies (AWS)
• Proven experience with database systems such as SQL Server, PostgreSQL, good to have knowledge of Snowflake, Oracle
• Frontend and Backend Technologies: Exposure to  HTML, CSS, Javascript, ReactJS and FastAPI, Django
• Exposure to data analysis and visualization libraries like Matplotlib, Plotly, Pandas, Numpy etc.
• Strong understanding of LLMs, NLP, Chains, Agents and AI model fine-tuning
• Work in client-facing roles, understand business needs, and translate them into AI-driven solutions
• Identify technical limitations, propose alternative approaches, and ensure the scalability of AI applications

What makes us a great place to work

We are proud to be consistently recognized as one of the worlds best places to work, a champion of diversity and a model of social responsibility. We are currently ranked the #1 consulting firm on Glassdoor’s Best Places to Work list, and we have maintained a spot in the top four on Glassdoors list for the last 12 years. We believe that diversity, inclusion and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ and parents..