Assistant Manager

AGRIM is a fast-growing Agri-tech startup building an on-demand B2B Agri-input marketplace. Agri-inputs is a $50bn industry spread across Seeds, Agro Chemicals, Fertilizers, Agro-Tools and Animal Feed. AGRIM has scaled up rapidly across India, with 10% of the overall customer universe already onboarded on the platform.

Having closed our Series B round of funding (to be announced publicly in the coming weeks) with Tier-1 investors, we are very well capitalized. Our Founders are IIT/ IIM graduates and ex-entrepreneurs (with successful exits) and we have also built one of the best start-up teams, with senior executives from Tier-1 education institutes, e-commerce companies such as Amazon, Hopscotch, Policy Bazaar, etc. and experienced industry professionals from the agriculture sector.

• B2B e-commerce marketplace for Agri-Inputs (Total Market potential $50 billion)
• Founded by Ex-entrepreneurs IIT & IIM Alumni: Mukul Garg and Avi Jain
• Backed by 4 Tier-1 Investors
• Growing 5X Month on Month
• Onboarded 1000+ Manufacturers | 1,00,000+ Retailers | Active across India
• 300+ Full-time employees
  
  

• Oversee daily first and last-mile delivery operations across assigned centers/hubs.
• Monitor and improve delivery performance KPIs – TAT, RTO rate, failed deliveries, etc.
• Ensure high compliance on SOPs, especially for COD and Prepaid orders.
• Coordinate with delivery partners and internal teams for planning, escalations, and issue resolution.
• Analyze daily pendency reports and take corrective actions to reduce aging orders.
• Ensure customer escalations are tracked and resolved within defined timelines.
• Manage re-attempts, team coordination, and delivery performance feedback loops.
• Work closely with supply ops, finance ops, and tech teams to improve overall fulfillment rate and reduce delivery failures.
• Drive process improvements, vendor management, and quality control at the first and last-mile level.
  
  

• Bachelor’s degree in logistics, supply chain, or relevant field
• Proven experience in logistics, e-commerce, or last-mile delivery operations.
• Strong understanding of logistics KPIs and routing/dispatch mechanisms.
• Proficiency in MS Excel / Google Sheets; basic data analytics is compulsory.
• Problem-solving mindset with attention to detail and process adherence.
• Ability to manage teams and logistics partner
  
  

• % Orders Pickup on First Attempt
• % Orders Delivered on First Attempt
• % RTO Rate
• Average Delivery TAT
• Escalation Resolution TAT