Assistant Manager

General Operation

Handle technical issue and consult with supervisor in order to create appropriate deliverables.

Communicate with business partners.

Kpi

Monitor FTR & OTD for the deliverable and take countermeasure to ensure it.

Wl/Wf

Build and maintain the appropriate Work Force and the Work Load.

Quality

Validate root cause of error and the countermeasure.

Standardize

Ensure processes compliance of standard procedure and process workflow.

Productivity

Manage productivity improvement activity.

Project Management

Ensure complete Project Management cycle

Team Management

Manage employee’s project activities tracking through KPI metrics, track milestones, guide and appraise through Feedback.

Vendor Management

Hire Vendor. Support supervisor to build vendors needs and manage vendor contracts.

Skill / Training

Enhance skills & competencies through periodic evaluation based on the training need identified.

Develop training plan to ramp up skill of resource.

Work Environment

Manage Work environment through periodical survey.

Manage safety and security.

Benchmark

Benchmark to secure competitiveness.