Business Transformation Specialist

Skill required: NA - Business Transformation

Designation: Business Transformation Specialist

Qualifications:Any Graduation/Master of Business Administration

Years of Experience:7 to 11 years

About Accenture

Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com

What would you do? As part of the Business Transformation team, the Order to Cash (O2C) Transformation SME will lead strategic initiatives focused on digitizing and optimizing O2C processes. This role combines deep domain expertise with hands-on experience in automation, analytics, and GenAI to deliver measurable business outcomes across billing, collections, credit management, and cash application. In this role, you will be expected to develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Also, translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth. Develop transformation vision, assess vision feasibility and capability gaps, plan journey management. Translate economic trends into industry competitive advantage, transform a business to enable profitable & sustainable growth.

What are we looking for?

• Experience in Order to Cash operations and transformation with deep domain knowledge across billing, collections, credit management, and cash application
• 3–5 years of experience managing large-scale O2C transformation projects, including process redesign, automation, and global standardization
• Experience working in shared service environments (BPO Provider or Captive)
• Working knowledge of automation platforms (UiPath, Power Automate), analytics tools (Power BI, Alteryx), and GenAI-powered HyperAutomation solutions
• Strong problem-solving, project management, and stakeholder engagement skills with a proven ability to drive cross-functional initiatives
• Working knowledge of ERP platforms such as SAP and Oracle used in O2C processes
• Familiarity with BPaaS, GenAI, and emerging technologies relevant to finance transformation
• Self-driven and comfortable with ambiguity
• Creative problem solver with a strong consulting mindset
• Adaptable to change and capable of driving transformation across diverse stakeholder groups
• Excellent communication and leadership skills
• Lean Six Sigma Green Belt or Black Belt certification Roles and Responsibilities:
• Conduct process diagnostics, deep dives, and opportunity assessments across automation, analytics, simplification, and optimization
• . Prepare initiative documents such as Project Charters, defining timelines, resource requirements, dependencies, and risks
• Align resource needs and timelines with Centers of Excellence (Automation, Analytics, etc.)
• Track initiative progress, highlight challenges, and collaborate with internal and client teams to resolve issues
• Prepare and distribute progress reports in PMO-defined formats
• Align and support execution of Change Management strategy and action plans
• Collaborate with the wider ecosystem to assess innovations and their relevance to client context
• Evangelize transformation solutions and drive stakeholder engagement across retained and outsourced finance functions