Senior Operations Manager (225-721)

As a Senior Operations Manager, you will be playing a pivotal role in overseeing the operational functions of our organization. Your strategic and leadership skills will be crucial in ensuring that daily operations run smoothly and efficiently, leading to the overall success and growth of the company. This position requires you to manage and improve processes to increase productivity, enhance customer satisfaction, and achieve business goals. You will be working closely with various departments to streamline activities and ensure compliance with policies and regulations. Your ability to adapt to a rapidly changing environment and solve complex problems will be key in managing operations and driving projects forward. If you have a proven track record in operations management and have demonstrated leadership capabilities, we would like to invite you to apply for this challenging and rewarding role.

Responsibilities

• Develop and implement operational strategies in alignment with company objectives.
• Oversee daily operations to ensure quality, efficiency, and customer satisfaction.
• Manage budgets and forecasts to support financial planning and decision-making.
• Lead, mentor, and develop department managers and team members for optimum performance.
• Identify opportunities for process improvements and implement effective solutions.
• Ensure compliance with internal policies and external regulations in all operations.
• Collaborate with cross-functional teams to achieve organizational goals and objectives.
• Monitor key performance indicators (KPIs) to assess operational performance.
• Prepare and present reports on operational activities to senior management.
• Resolve complex operational issues and provide guidance on critical decisions.
• Facilitate continuous improvement initiatives and foster a culture of excellence.
• Ensure the implementation of safety procedures and promote a safe work environment.

Requirements

• Bachelor’s degree in business administration, management, or a related field.
• Proven experience in an operations management role, preferably as a senior manager.
• Strong leadership and communication skills to influence and motivate teams.
• Excellent problem-solving skills with the ability to make informed decisions.
• Demonstrated ability to manage budgets and financial resources effectively.
• Familiarity with operational regulations, safety standards, and compliance practices.
• Proficiency in using operational management software and productivity tools.