Credit Controller (225-616)

The Credit Controller plays a crucial role in an organization by ensuring that the company's credit and collection policies are implemented effectively. This position is essential for maintaining the financial health of a company by managing customer accounts, monitoring overdue payments, and minimizing the risk of bad debts. As a Credit Controller, you will be tasked with developing robust relationships with clients to facilitate timely payment of debts and ensure customer accounts are reconciled regularly. Your role will involve working closely with other departments such as sales and finance to ensure the company's credit policy is adhered to across all transactions. This position demands excellent communication skills, a keen attention to detail, and a sound understanding of financial systems and procedures.

Responsibilities

• Monitor and assess customer accounts to identify overdue debts regularly.
• Contact clients via phone, email, and letters to ensure timely payments.
• Negotiate payment plans with customers facing financial difficulties.
• Collaborate with internal departments to resolve billing discrepancies promptly.
• Prepare monthly credit reports for management to review the company’s financial status.
• Assist in developing and enforcing company credit policies and procedures.
• Identify and report unusual account activities or trends to senior management.
• Ensure that all credit control activities comply with relevant legislation and regulations.
• Conduct regular reviews of the credit limit and payment terms of existing customers.
• Establish effective communication channels with sales and finance teams.
• Attend regular meetings to discuss credit issues and contribute to strategy development.
• Maintain accurate records of customer communications and account status updates.

Requirements

• Bachelor’s degree in finance, accounting, or a related field preferred.
• Proven experience in credit control or a similar financial role required.
• Strong understanding of credit management principles and practices.
• Excellent communication and negotiation skills with a proactive approach.
• Proficiency in using accounting software and managing large data sets.
• Highly organized with exceptional attention to detail and accuracy.
• Ability to work effectively under pressure and meet tight deadlines.