Manager - Quality Control

At Julphar, we are on a journey of culture transformation & our mission is to provide a better quality of life for the entire family by delivering best in class solutions and real value with compassion and professionalism.

Our core values: Respect, Collaboration, innovation, Integrity and Compassion - Combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to make a positive impact on the lives of the patients we serve, enable Talents , create a healthy work environment, and accomplish our goals through world-class research and with the compassion and commitment of our employees.

Job Summary / Main Purpose

The Quality Control (QC) Manager at Julphar HQ is a strategic leadership role responsible for managing the overall Quality Control operations, ensuring adherence to regulatory standards (GMP/GLP) and internal quality policies. The role oversees both Chemical and Microbial laboratories, ensuring all materials and products meet approved specifications, regulatory requirements, and internal standards of excellence.

The QC Manager is responsible for managing ongoing commercial stability programs, regulatory compliance, laboratory operations, documentation, and investigations. This role plays a critical part in maintaining product quality, safety, and data integrity, and contributes to the continuous improvement of quality systems and cross-functional collaboration.

Key Responsibilities

• Ensure the quality of raw materials, packaging materials, and finished products is in strict compliance with approved specifications and GMP/GLP standards.
• Lead, manage, and oversee operations in both the Chemical and Microbial QC laboratories, ensuring timely and accurate testing in accordance with protocols, GMP, and safety regulations.
• Oversee and execute commercial stability programs (ongoing/commitment) in compliance with regulatory expectations.
• Review and approve SOPs, protocols, and reports (including method validation, method transfers, process validation, and stability studies).
• Approve chemical and microbiological analysis reports and analytical batch records.
• Ensure timely completion and closure of investigations (OOS, OOT, deviations) in compliance with SOPs and regulatory expectations.
• Lead and manage all laboratory investigations, implementing appropriate CAPAs.
• Ensure data integrity compliance in all QC processes, as per current regulatory and company protocols.
• Update procedures and quality practices to remain aligned with evolving cGMP and regulatory guidelines.
• Provide technical support to internal and external audits and ensure effective closure of audit observations.
• Support cross-functional departments (R&D, Regulatory Affairs, Production, Compliance, etc.) in achieving organizational objectives.
• Manage quality systems within the QC department including Change Controls, Deviations, CAPAs, and Self-Inspections, using the AmpleLogic EQMS system.
• Oversee training and development of QC staff; conduct onboarding and continuous training to ensure competency and compliance.
• Participate in the preparation of department budgets and monitor resource allocation and spending.
• Continuously analyze and improve QC processes to increase operational efficiency, reduce errors, and enhance product quality.
• Ensure full adherence to cGMP practices and promote a strong culture of quality and compliance.
  
  

• Leadership & Collaboration Proven leadership skills with the ability to manage multi-disciplinary teams and collaborate with cross-functional departments to align on quality goals.
• Strategic Thinking & Quality Culture Strong analytical and strategic mindset, with the ability to influence and drive transformation of quality culture at the organizational level.
• Decision-Making & Problem-Solving Solution-oriented with the ability to make sound scientific and compliance-based decisions under pressure.
• Project & Performance Management Experienced in managing multiple priorities, delivering results, and driving continuous improvement initiatives.
• Technical & Regulatory Expertise In-depth understanding of regulatory guidelines (e.g., GMP, GLP), data integrity principles, and audit readiness, with strong documentation and reporting skills.
• Communication & Interpersonal Skills Excellent verbal and written communication skills with strong interpersonal abilities to effectively engage with stakeholders at all levels.
  
  

• Education: Bachelor’s degree in Pharmacy (Master’s preferred).
• Experience: Minimum of 10 years in Quality Control within the pharmaceutical industry, with at least 3–5 years in a managerial or leadership role.
• Regulatory Knowledge: Deep understanding of cGMP, GLP, ICH guidelines, and other applicable regulatory requirements.
• Systems & Tools: Experience with EQMS systems (e.g., AmpleLogic), SAP, and data integrity practices.
• Leadership: Proven ability to manage complex, cross-functional teams and resolve operational challenges.
• Audit Experience: Hands-on experience with regulatory inspections and implementing effective post-audit action plans.
  
  

• Lean Six Sigma or equivalent quality/process improvement certification (preferred).
• Training in data integrity, regulatory inspection management, and risk-based quality systems.
• Strong business acumen and cost-conscious mindset.