GRMS Technician At InterContinental Ras Al Khaimah Mina AL Arab Resort And Spa
IHG Hotels & Resorts
United Arab Emirates
21st July 2025
2507-1935-203
Job Description
Reliable hardware and seamless software are at the heart of every day-to-day IHG experience. To keep things running smoothly, we’re searching for a proactive and passionate GRMS Technician to make sure our computers are installed properly, working efficiently and safe from any cyberthreats. Sound familiar?
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
Ensures all work follows safe work practices and procedures
Responds immediately to all work requests which concern Health and Safety
Responds to guest requests promptly in a professional and courteous manner
Operates, maintains, and programs all GRMS components and cabling
Ensures the optimum performance of all GRMS equipment and servers by effectively following the preventive maintenance routine
Evaluates and appropriately respond to equipment usage and energy efficiency
Completes all work orders with due diligence
Maintains a daily logbook highlighting problems, solutions, and activities
Maintain GRMS shop drawings and programming files for each room type
Maintain equipment catalogue and tagging directories
Completes tasks as assigned by the IT Director or its delegate
Maintains health and safety documentation and records for the assigned area
Reports and documents potential safety hazards
Participates as directed in the emergency response team
What We need from you:
A bachelor’s degree in computer science from a reputed institution
Effective verbal and written communication skills
Strong analytical and statistical skills demonstrated through previous experience of use of spreadsheets
Strong knowledge of hotel technology principles and practices
Familiarity with organization design models and decision-making framework
Effective presentation, communication, consulting and interpersonal/consensus-building skills to provide information to management and colleagues
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.
IHG Hotels & Resorts [LON:IHG, NYSE:IHG (ADRs)] is a global hospitality company, with a purpose to provide True Hospitality for Good.With a family of 19 hotel brands and IHG One Rewards, one of the world's largest hotel loyalty programmes, IHG has over 6,300 open hotels in more than 100 countries, and a development pipeline of over 2,000 properties.Luxury & Lifestyle: Six Senses Hotels Resorts Spas, Regent Hotels & Resorts, InterContinental Hotels & Resorts, Vignette Collection, Kimpton Hotels & Restaurants, Hotel IndigoPremium: voco hotels, HUALUXE Hotels & Resorts, Crowne Plaza Hotels & Resorts, EVEN HotelsEssentials: Holiday Inn Express, Holiday Inn Hotels & Resorts, Garner hotels, avid hotelsSuites: Atwell Suites, Staybridge Suites, Holiday Inn Club Vacations, Candlewood SuitesExclusive Partners: Iberostar Beachfront ResortsInterContinental Hotels Group PLC is the Group's holding company and is incorporated and registered in England and Wales. Approximately 345,000 people work across IHG's hotels and corporate offices globally.Visit us online for more about our hotels and reservations and IHG One Rewards. To download the IHG One Rewards app, visit the Apple App or Google Play stores.
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