Airport Duty Officer - Operations

Job Details

Position Title

Airport Duty Officer

Reports to

Airside Operations Manager

Division

Operations

Grade

Department

Airside Operations

Job Purpose

Purpose of the job is to monitor airside facilities are maintained at highest state of serviceability and audit airside activities to ensure safe and efficient aircraft operation in Ras Al Khaimah International Airport.

Functional Accountabilities

Area of Contribution

Key Activities

Financial

ADP training to external stakeholders

Process

Conduct movement area inspections.

Provide follow-me service to aircraft/vehicles.

Conduct aircraft turnaround audit.

Facilitate work services in the airside.

Enforce safety regulations in the airside.

Provide ADP training.

Maintain surveillance on all airside movements(vehicle/aircraft/personal) Maintain up to date departmental records/documents.

Initiate emergency action.

Preliminary investigation of accident/incident

Wildlife management

Obstacle management

Customer and Reporting

Communication & Working Relationships

Internal

• With all department Managers and Heads
  
  
  

Reasons for Interaction

• Coordination for efficient airside operation
  
  
  

External

• Customs, Immigration, Airport security department, Federal police, Airline engineers, Air traffic control, National ambulance, Wildlife control. Pilots. Meteorological Department, ADNOC, DCA PRO, and Alpha Catering. VIP/ Airport Visitors
  
  
  

Reasons for Interaction

• For safe and efficient conduct of airside operations
  
  
  

Qualifications

Qualifications, Experience, & Skills

Educational Qualifications

Graduation

Professional Qualifications

Must have exceptional communication skills to effectively communicate with all Customers and stakeholders, senior management, government agencies, emergency Services to ensure that the operational plans and activities are executed efficiently and effectively.

Must have knowledge in:

Sound knowledge in GCAA regulations.

• Certification in airside operation management
• Safety Management System (SMS) Health & Safety Regulations Airport emergency plans
• Accident and incident investigation Airside standard operating procedures
• Basic audit skills
  
  
  

Experience

Required Experience

• Minimum five years of experience in airside operations management
  
  
  

Other Requirements- Safety Accountability And Responsibilities

All staff has the following safety responsibilities and is accountable to their supervisor(s) and Head of Department:

• To comply with the relevant safety requirements and procedures outlined in the Aerodrome Operations Manual and Safety Management System and any other instructions or notices issued by Ras Al Khaimah International Airport.
• To comply with the safety requirements detailed within their training.
• To advise their Head of Department and the Airport Duty Officer team of any safety occurrence or system failure and to identify and report any situation of potential risk or concern affecting safety via one of the following means.
• Report directly to the Safety Department or an immediate supervisor.
• Submitting a preliminary Accident/ Incident Report.
• Support safety audits as and investigations as they occur.
  
  
  

Competencies

Level of Proficiency

Behavioural Competencies

Initiative & Problem Solving

High

Technical Competencies

Microsoft office Applications

High

Communication skills

High

Sound knowledge in GCAA regulations.

High

Safety Management System (SMS)

High

Health & Safety Regulations

High

Airport emergency plans

High

Accident and incident investigation

High

Airside standard operating procedures

High

Basic audit skills

Medium

---