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Job Description

Job Description

We are currently looking for dynamic, and self motivated Food & Beverage professionals who want to move their careers forward.

As a Waiter / Waitress you are responsible to provide professional service to our guests, ensuring their restaurant visit will become a memorable dining experience whereby your role will include key responsibilities such as-

  • Perform all necessary tasks to service food and beverage according to the standard of performance manual of the hotel
  • Greet and seat customers and serve them in a professional, discreet and personalized way
  • Acquire in depth knowledge of the food and beverage menu of the assigned outlet in order to assist and provide advice to guests
  • Consistently monitor quality of food & beverage being served
  • Practice good customer relations and attend to customer complaints / queries satisfactorily
  • Responsible for maintaining hygiene and cleanliness standards in the outlet and upkeep of all service equipment
  • Responsible for all service preparations before, during and after the service (mis-en-place and mis-en-scene)
  • Ensure minimum wastage, breakage and spoilage
  • Actively use up selling techniques to exceed guest expectations and increase revenue

Skills

Education, Qualifications & Experiences

You should ideally have a diploma / degree in hospitality or a vocational training in food & beverage with previous experiences as a Waiter / Waitress in a high volume restaurant. A good command of English and additional skills, like guest service and interpersonal are essentials.

Knowledge & Competencies

The ideal candidate will be hands-on with a true passion for people and service along with a positive and pleasant attitude. You will thrive working in a busy environment and stay calm under pressure, have attention to details and should possess following competencies-

Adaptability

Customer Focus

Recognizing Differences

Taking Responsibility

Teamwork

Understanding the Job


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: https://www.rotana.com/albandarrotana Job Function: Food & Beverage Services
Company Industry/
Sector:
Hospitality

What We Offer


About the Company

Located on Dubai Creek’s north shore, Al Bandar Rotana and Al Bandar Arjaan by Rotana offer a blend of contemporary design and cultural charm, perfect for both business and leisure travelers. Just minutes from Dubai International Airport, Dubai World Trade Centre and attractions like the Al Seef district and world-famous souks, these five-star waterfront properties provide the ideal combination of convenience and luxury.Al Bandar Rotana features 190 modern, spacious rooms and suites. Options include standard rooms, as well as Club Rotana rooms offering exclusive lounge access and personalized services, catering to the needs of families, business travelers, and tourists. Guests can dine at five exceptional outlets, including Gusto Italian Restaurant, Morgan’s Bar & Restaurant—the only gastropub in Dubai Creek—and casual options like Salt & Pepper, Vanilla Lobby Lounge, and The Deck Pool Lounge, all with stunning views of the Creek and city skyline.For meetings and events, the hotel offers six fully-equipped venues with flexible layouts and natural daylight, making it perfect for any occasion. Guests can relax at the Bodylines Fitness & Wellness Club, which features a modern gym, swimming pool and massage services.Al Bandar Arjaan by Rotana, connected to Al Bandar Rotana, offers 90 fully-furnished luxury studios and apartments designed for long-stay visitors. From spacious studios to three-bedroom apartments, all units are equipped with modern comforts, ensuring a hassle-free stay. Guests of Al Bandar Arjaan have access to the same five dining venues and top-tier amenities as Al Bandar Rotana.With breathtaking Creekside views, world-class dining, and close proximity to Dubai’s most iconic attractions, Al Bandar Rotana and Al Bandar Arjaan by Rotana offer an unforgettable experience where heritage and modernity meet.

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