Sales Executive - Groups And Events

Organization- Park Hyatt Abu Dhabi

Summary

• To handle all leads from the sales team and direct client inquiries, regarding group and banqueting requests.
• To maintain a close working relationship with the client from the initial proposal sending, to onsite liaison between hotel and organizer.
• Liaise with sales account managers on any corporate or group issues and activities as required, maintaining communication internally
• To review function blocked by you weekly to ensure that all business on the books is “live” and traced, and tracked for confirmation
• Ensure that all agreements (groups and catering contracts) follow the established hotel policies and procedures and are based on sound commercial judgment.
• To ensure that all credit and collection procedures that have been established by the hotel are implemented following the established Credit Policies & Procedures.
• To develop professional conference and incentive sales proposals that win business for Park Hyatt Abu Dhabi.
• To develop an excellent knowledge of Opera, and Envision systems in order to be competent in checking reservations, room type availability, and function space availability.
• To have the strong hotel product knowledge and be well versed in up-selling techniques.
• To ensure that all catering contracts follow the established Hotel Policies & Procedures and are based and sound commercial judgment.
• To ensure correct booking procedures are applied in relation to group room allocations, meeting set-ups, catering terms and contractual agreements.
• To ensure that all events are carried out in an innovative and stylish fashion that reflects positively on the customer’s event and remains a positive brand contact for Park Hyatt Abu Dhabi.
• To maintain complete and supported records of all sales agreements, contract,s and quotes for the hotel as per Park Hyatt Abu Dhabi Hotel and Villas procedures.
• To entertain potential and current customers based on business priorities
• Attend and participate in site inspections.
• To have a good understanding of contribution margins for each product and work with respective heads of departments to maximize operating results.
• To achieve targets in terms of the number of Group Room Nights, Average Rate, Banquet Covers, and revenue as set by the Director of Sales & Marketing and Director of Sales.