VIP Waiter

About Addmind

Addmind is a privately owned hospitality group and the leading food and beverage management and concept creation company in the Middle East, with a growing international portfolio of restaurants, bars and lounges, beach clubs, nightlife venues, and hotels.

We are seeking a friendly, attentive, and professional VIP Waiter to join our growing Ushuaia team in Dubai . The ideal candidate will deliver an excellent guest experience by providing efficient, high-quality food and beverage service. This position requires strong product knowledge, a positive attitude, and the ability to thrive in a fast-paced, high-energy beach club environment.

Position Type: Seasonal

Key Responsibilities

VIP Client Acquisition & Business Development

• Proactively identify, approach, and onboard new VIP clients and groups.
• Build and maintain a strong personal network of VIP guests, promoters, and industry contacts.
• Generate new business leads through networking, referrals, social events, and market presence.
• Meet and exceed individual booking and revenue targets set by management.
  
  

• Build long-term relationships with VIP clients to encourage repeat visits and loyalty.
• Act as the primary point of contact for VIP guests before, during, and after their visit.
• Understand and anticipate client preferences to deliver a tailored, high-touch experience.
• Handle client requests, special occasions, and last-minute changes with discretion and professionalism.
  
  

• Drive table reservations, bottle service sales, and event packages to VIP clients.
• Promote upcoming events, artist line-ups, and experiences to the VIP client base.
• Negotiate and coordinate special arrangements, packages, and group bookings.
• Work closely with the marketing and events team to align outreach with promotional calendars.
  
  

• Represent the venue at industry events, partner venues, and social occasions to expand the client network.
• Build relationships with hotels, concierges, promoters, and other referral partners across Dubai.
• Stay current on competitor venues, market trends, and the broader VIP nightlife landscape.
• Act as a brand ambassador for Addmind and Ushuaia Dubai Harbour Experience at all times.
  
  

• Maintain an accurate, up-to-date VIP client database, including preferences and booking history.
• Track leads, conversions, and revenue generated against personal and team targets.
• Provide regular reports to management on business development activity and pipeline.
• Report market feedback, client insights, and competitor activity to inform strategy.
  
  

• Coordinate bookings, deposits, and billing arrangements in line with company procedures.
• Liaise with floor and table service teams to ensure VIP client expectations are met on-site.
• Support shift handovers, briefings, and administrative tasks related to VIP accounts.
• Manage guest-related data entry and reservation notes accurately.
  
  

• High school diploma or equivalent; a degree in hospitality, business, or marketing is an advantage.
• Minimum 2-3 years of experience in VIP relations, business development, or sales within nightlife, F&B, or premium hospitality venues.
• Established network of VIP clients and industry contacts within Dubai is highly desirable.
• Proven track record of meeting sales or booking targets.
• Excellent communication, negotiation, and interpersonal skills, with a polished and professional presentation.
• Strong commercial instinct and a proactive, results-driven attitude.
• Ability to work under pressure in a fast-paced, high-energy, and high-volume environment.
• Flexibility to work evenings, weekends, and late nights in line with venue and event schedules.
• Team player with a guest-first, relationship-driven approach.
• Physical stamina to remain active for extended periods and manage a demanding pace during events.
  
  

• Opportunity to work with one of the region's leading hospitality and lifestyle groups.
• Dynamic, collaborative, and multicultural work environment.
• Exposure to a high-energy beach club environment and vibrant guest experiences.
• Career growth and professional development opportunities.