The Key Account Manager is responsible for driving sustainable and profitable growth of Coty Consumer Beauty across Gratis and Watsons in Turkey. The role combines direct customer management, commercial planning, trade marketing and omnichannel execution across Brick & Mortar and E-Commerce. The incumbent will own the relationship with assigned retailers, lead annual business planning and negotiations, build customer-specific activation plans, manage trade investments, and deliver Net Revenue, profitability, market share and sell-out objectives across Make-up, adidas Personal Care and Mass Fragrances.
Key Responsibilities
Customer & Commercial Management
Own the end-to-end commercial relationship with Gratis and Watsons Turkey.
Develop and execute annual Joint Business Plans aligned with Coty strategic priorities and customer growth opportunities.
Lead annual negotiations, trading agreements, promotional plans, visibility investments and customer business reviews.
Deliver net revenue, gross margin, profitability, market share and sell-out targets for assigned retailers.
Drive distribution expansion, assortment optimization, category growth and successful listing of innovations.
Build strong partnerships with customer stakeholders across buying, category management, merchandising, marketing and e-commerce teams.
Lead regular business reviews with customers and internal stakeholders, supported by practical business insights and clear recommendations.
Trade Marketing & Omnichannel Activation
Translate brand and category strategies into customer-specific activation plans across Make-up, adidas Personal Care and Mass Fragrances.
Build and execute annual promotion and activation calendars for both Brick & Mortar and E-Commerce.
Lead seasonal campaigns, innovation launches, retailer-exclusive initiatives and visibility programs.
Manage in-store execution standards including planograms, merchandising guidelines, fixture optimization and visual merchandising.
Optimize e-commerce performance through digital shelf visibility, online assortment, content quality and retailer platform activation.
Design promotional mechanics that drive profitable sell-out while staying aligned with brand guidelines and customer realities.
Evaluate activation effectiveness and use learnings to improve future plans and investment choices.
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