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Job Description

Job Description

Emirates NBD is a market leader across the MENAT (Middle East, North Africa, and Türkiye) region with a presence in 13 countries, serving over 20 million customers. The Emirates NBD Group has a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. At the bank, we serve our customers and help them realize their financial objectives through a range of banking products and services including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With close to half a million users, it continues to be the fastest-growing digital bank in the region.

In line with the UAE Government’s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern, and supportive work environment to contribute to the nations success. We are looking to find the best UAEN talent to join our ENBD family.

Job Purpose:

As a Teller at Emirates NBD, your role is to provide exceptional customer service and perform a variety of banking transactions accurately and efficiently. Manage routine financial transactions, such as deposits, withdrawals, and payments, and ensure compliance with all banking policies and procedures.

Responsibilities:

  • Greet customers and provide prompt, courteous, and efficient service.
  • Process deposits, withdrawals, and payments accurately.
  • Handle cash and checks, ensuring all transactions are balanced at the end of the day.
  • Assist customers with requests on international money exchange.
  • Maintain and balance the cash drawer daily.
  • Ensure compliance with bank policies, procedures, and regulations.
  • Respond courteously and effectively to customers problems, escalating those beyond the role limits to the superiors.

Skills and Experience:

  • Holds a high school diploma or equivalent.
  • Comfortable working face to face with customers
  • Good spoken and written communication in English.
  • Able to work quickly whilst maintaining accuracy.


Job Details

Role Level: Entry-Level Work Type: Full-Time
Country: United Arab Emirates City: Dubai
Company Website: http://www.emiratesnbd.com Job Function: Customer Service
Company Industry/
Sector:
Banking

What We Offer


About the Company

About Emirates NBD Emirates NBD (DFM: Emirates NBD) is a leading banking group in the MENAT (Middle East, North Africa and Türkiye) region with a presence in 13 countries, serving over 20 million customers. As at 30th September 2023, total assets were AED 836 billion, (equivalent to approx. USD 228 billion). The Group has operations in the UAE, Egypt, India, Türkiye, the Kingdom of Saudi Arabia, Singapore, the United Kingdom, Austria, Germany, Russia and Bahrain and representative offices in China and Indonesia with a total of 853 branches and 4,213 ATMs / SDMs. Emirates NBD is the leading financial services brand in the UAE with a Brand value of USD 3.89 billion. Emirates NBD Group serves its customers (individuals, businesses, governments, and institutions) and helps them realise their financial objectives through a range of banking products and services including retail banking, corporate and institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. The Group is a key participant in the global digital banking industry with 97% of all financial transactions and requests conducted outside of its branches. The Group also operates Liv, the lifestyle digital bank by Emirates NBD, with close to half a million users, it continues to be the fastest-growing bank in the region.Emirates NBD contributes to the construction of a sustainable future as an active participant and supporter of the UAE’s main development and sustainability initiatives, including financial wellness and the inclusion of people of determination. Emirates NBD is committed to supporting the UAE’s Year of Sustainability as Principal Banking Partner of COP28 and an early supporter to the Dubai Can sustainability initiative, a city-wide initiative aimed to reduce use of single-use plastic bottled water.

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