Team Leader - FandB Arabic Speaker
Emirates Leisure Retail
United Arab Emirates
14th August 2025
2508-2807-7
Job Description
About Us:
Emirates Leisure Retail (ELR) is subsidiaries of the Emirates Group, committed to excellence in the food and beverage industries. ELR operates a diverse portfolio of over 300+ food and beverage outlets across the globe, featuring internationally acclaimed brands like Costa Coffee UAE and Pret A Manger. ELR embodies our businesses dedication to innovation, quality, and exceptional customer experiences.
About the Role: We’re looking for enthusiastic and customer-focused Team Leader to join our team across our food and beverage outlets delivering exceptional customer experiences, ensuring high-quality service, and fostering a collaborative work environment. Whether customer-facing, supporting with food preparation, or providing operational support, you’ll play a vital part in creating memorable experiences for our customers while working as part of a dynamic and supportive team.
Key Responsibilities:
- Supervise and support F&B staff during service to ensure smooth operations.
- Maintain high levels of guest satisfaction by delivering prompt, courteous, and efficient service.
- Promote a welcoming and hospitable atmosphere.
- Monitor service flow and resolve operational issues promptly.
- Follow health and safety standards by always adhering to hygiene and food safety regulations.
- Ensure food and beverage presentation meets brands standards
- Monitor inventory levels and coordinate for timely replenishment.
Desirable Skills & Experience:
- Can speak both Arabic and English fluently.
- Proven experience in a supervisory role within F&B or hospitality.
- Strong leadership and interpersonal skills.
- Ability to work under pressure and in a fast-paced environment.
- Previous experience in customer service or hospitality is preferred.
- Able to interact clearly with customers and team members.
- Flexibility to work shifts, weekends & holidays.
Why Join Us:
If you’re ready to be part of something exciting – where every day brings new experience and every guest interaction is a chance to make someone’s day, where teamwork and quality of service make all the difference, we’d love to hear from you! Apply now and take the first step in your journey with us.
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Job Details
| Role Level: | Not Applicable | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://www.emiratesleisureretail.com | Job Function: | Public Relations |
| Company Industry/ Sector: |
Hospitality Food And Beverage Services And Wholesale Alcoholic Beverages | ||
What We Offer
About the Company
Emirates Leisure Retail (ELR), a subsidiary of the high profile Emirates Group, owns and operates a wide-ranging portfolio of restaurants, cafés and bars between their Head Office in the UAE and Australia. ELR was formerly part of the MMI group, which over the course of 100 years has created vested businesses in trade, travel, IT, corporate services, leisure retail and liquor. In 2007 the leisure operations of the group were divested to create a new limited liability company, rebranded as Emirates Leisure Retail. Operating over 280 outlets (including more than 70 outlets across thirteen domestic and international airports) models range from franchise to own brand, and are all designed to offer a premium experience at great value with concepts that cover all 24 hours of the day. Key brands operated by ELR include Costa Coffee, Hudsons Coffee, Pret A Manger, The Kitchen by Wolfgang Puck, Giraffe, as well as bespoke, world first and global award winning concepts including Coopers Alehouse, Jack’s Bar & Grill, Heineken Lounge and The Draft House. ELR is a highly successful company that is growing rapidly through the strengths of its brands and the innovation, commitment and talent of its people.Visit the website at www.emiratesleisureretail.com.
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