Team Leader 3 - Lifeguard Operations - Jumeirah Burj Al Arab

About Jumeirah:

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About Jumeirah Burj Al Arab:

Jumeirah Burj Al Arab, Dubai’s most iconic hotel and a global symbol of Arabian hospitality, stands as the flagship of Jumeirah’s exceptional portfolio. Its sail-shaped structure, one of the world’s most photographed superstructures, redefined luxury hospitality when it opened in 1999. The hotel offers a collection of exquisite destination dining and wellness experiences.

About the Job:

An exciting opportunity has arisen for a Team Leader to join the Lifeguard team in Jumeirah Burj Al Arab. The main duties and responsibilities of this role:

• Supervise and coordinate the daily activities of lifeguards on duty.
   
•  Motivate, support and guide the lifeguards to achieve organisational/departmental goals.
   
• Ensure lifeguards are properly stationed, attentive, and performing their duties according to SOPs.
   
• Lead the lifeguard team by demonstrating and upholding the brand standards in appearance, conduct, and guest interaction.
   
• Handle guest concerns or complaints calmly and escalate issues when necessary.
   
• Monitor all water areas to ensure a safe environment for guests and colleagues.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Certified Ellis and Associates Lifeguard Instructor 

• 2-3 years lifeguarding experience at a water park or 5-star hotel. (Team leader experience Preferred).

• Experience of working in an international capacity and a clear understanding of cultural differences showcasing trust and respect for everyone.

• Practical experience with E&A Standards and ability to uphold EIAC regulations.

About the Benefits:

At Jumeirah, we are dedicated to fostering a vibrant community where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by offering excellent accommodation, extensive sports and leisure facilities, alongside comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Supportive and inclusive work environment.
   
• Access to Learning & Development programmes and clear career pathways.
   
• Opportunities for internal mobility within our global network.
   
• Colleague discounts on food, beverage, and hotel stays worldwide.
   
• Company-provided shared accommodation.
   
• Comprehensive healthcare and life insurance coverage.
   
• Paid annual leave and flight from your home country.
   
• Performance-based incentives tailored to your role.
   
• Competitive tax-free salary paid in UAE Dirhams (AED)

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