Store Manager

Company Overview

Majid Al Futtaim is a leading pioneer in shopping malls, retail, communities, and leisure across the Middle East, North Africa, and Central Asia. With a presence in 18 countries and a team of over 43,000 dedicated professionals, we deliver exceptional experiences to millions of customers every day. Our diverse portfolio includes some of the region’s most iconic destinations, such as Mall of the Emirates, City Centre malls, Carrefour, and VOX Cinemas.

Driven by our core purpose — Creating Great Moments for Everyone, Every Day — we are committed to innovation, sustainability, and excellence in everything we do. At Majid Al Futtaim, we foster a people-first culture that values collaboration, growth, and meaningful impact.

Job Purpos

eAs the Store Manager, you will be responsible for leading the overall operations of the store, driving commercial performance, and delivering an exceptional guest experience. You will inspire, mentor, and develop your team while maintaining operational excellence and ensuring alignment with the company’s values and objectives

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Key Responsibiliti

• esOversee all aspects of store operations, ensuring excellence in customer service, team performance, and visual merchandisi
• ngAchieve and exceed store KPIs including sales, conversion, UPT, and customer satisfacti
• onLead, coach, and develop the in-store team to deliver strong performance and a high level of engageme
• ntManage recruitment, onboarding, scheduling, and ongoing training of team membe
• rsMaintain a strong presence on the sales floor to lead by example and ensure a premium customer experien
• ceImplement and uphold operational standards, processes, and compliance with company polici
• esBuild a strong, positive culture aligned with the company’s values and visi
• onCollaborate with regional and head office teams to drive initiatives and support brand growth in the marke

t.
Qualificati

• ons4–6 years of experience in a retail management role, with at least 2 years in a Store Manager capac
• ityStrong leadership, communication, and team-building ski
• llsProven ability to drive sales and manage store profitabil
• ityPassionate about delivering exceptional customer experien
• cesHighly organized, analytical, and detail-orien
• tedExperience working with a premium, fashion, or lifestyle retail brand is a p
• lusFluent in English; Arabic is an advanta

ge.
What We O

• fferCompetitive Salary Pac
• kageMonthly Sales Commission based on perform
• anceAnnual Flight Allow
• anceComprehensive Medical Insur
• anceStructured Career Development Prog
• ramsContinuous Learning and Training Opportuni
• tiesInclusive and Supportive Work Cul
• tureEmployee Discounts Across Group Brands and Part