Sr Manager Risk Solution Services

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

The Sr. Manager, Risk Solution Services will lead a diverse team that assists Visa clients in managing the risk of accepting payments online. This will involve fostering robust analytic skills to assess order data and identify emerging fraud trends, collaborating with internal and external stakeholders, and facilitating professional and credible consultation with Visa’s clients to implement these strategies using a mixture of Visa and industry tools

Essential Functions and Responsibilities

• Communication and Presentation: Enhances communication within the diverse Risk Solution Services team, leads inclusive organizational practices, engages with executives, fosters relationships for revenue growth, and promotes team wellbeing.
  
  

• Solutions Delivery and Business Ownership: Drives revenue for Risk Solution Services, optimizes client acceptance, analyzes product-to-service revenue, guides internal projects, and streamlines team processes.
  
  

• Industry Knowledge: Continuously upgrades knowledge on industry trends to improve fraud mitigation and acceptance strategies, advises on payment ecosystems, and stays informed on the competitive landscape.
  
  

• Professional Development: Encourages team growth, acknowledges leadership principles, guides competency planning, leverages the Multiplier Effect, designs career paths, and attracts a diverse set of top talent.
  
  

Reporting Relationships and Interactions

• This role reports to the CEMEA Director, Risk Solution Services.
  
  

• This individual will be expected to interact effectively with direct line management and others at a similar level.
  
  

Financial and Organizational Scope

• This role is people manager executing Visa’s business strategy in region (CEMEA), ensuring that Visa clients (merchants, partners, issuers, and acquirers) can transact confidently using Visa products, working within a global Managed Services team leading a team of individual contributors supporting clients in their respective regions.
  
  

• No responsibility for a budget or cost center.
  
  

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications

-8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD



Preferred Qualifications

-9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD

-Relevant work experience:

oWorking in eCommerce payment industry

oCollaborating on and with enterprise-wide products, projects, and programs

oDeriving insights and action items through analysis

oProviding Solutions Delivery/professional services

oProficiency in Microsoft 365 (Office)

oExceptional presentation, consultative, and communication skills

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.