Senior Incident Response Specialist Bangkok Based Relocation Provided
Agoda
United Arab Emirates
14th August 2025
2508-2174-143
Job Description
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Bangkok, Thailand
About Agoda
Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.
Our Purpose – Bridging the World Through Travel
We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.
We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.
Get to Know our Team
The Security Department oversees security, compliance, GRC, and security operations for all Agoda. We are vigilant in ensuring there is no breach or vulnerability threatening our company or endangering our employees in order to keep Agoda safe and protected. This would be a great challenge for those who want to work with the best technology in a dynamic and advanced environment.
The Opportunity
We are looking for a industry experienced, highly motivated and self driven, Incident Response Specialist, someone who can rapidly address security incidents and threats as they appear with the ability to strategize and lead Incident engagements with all staffing levels. On the ground level, your job is to monitor the threats targeting Agoda and keeping attacks from occurring and/or prevent them from getting worse.
In This Role, You’ll Get to:
- Perform end-to-end handling of all critical, high and medium cyber security incidents at Agoda
- Drafting incident reports & communicating incident summaries to senior leadership, end users, legal teams
- Write playbooks for different types of cyber security incidents and use automation to reduce MTTR time
- Automating repetitive tasks of incident response using automation platforms and/or programming
- Optimizing existing security controls to finetune the alerts & reduce false positives
- Gather open source and commercial threat intelligence and perform hunting across the enterprise for undetected threats
- Support the legal & regulatory teams as a technical SME for cyber incidents with regulatory requirements
- Evaluate new technologies and Driving POCs for new security products
What you’ll Need to Succeed:
- 5+ years experience in Cyber Security specifically in Incident Response field and working with 24/7 SOC teams
- Must have strong understand of NIST, CSF, MITRE and other cyber security framework
- Skilled in programming or scripting skills (e.g., Python or C++) are required for automating incident response tasks and developing custom security tools.
- Ability to write and tune detection rules in different security platforms
- Must have hands-on knowledge of dealing with major security incidents
- Ability to automate using automation platforms or programming skills is a must
- Malware analysis experience and digital forensics experience is a plus
- Certification of Cyber Security, Forensic and Incident Response is a plus (CISSP, ECSA, GISP, GCIH, GCFE, GCFA)
- We need you to be flexible, fast moving, adaptable and down-to-earth and an expert in multi-tasking
- Very good communication skills in English (both oral and written)
- Relocation package is provided in case you prefer to relocate to Bangkok, Thailand. Our benefits are…
- Hybrid Working Model
- WFH Set Up Allowance
- 30 Days of Remote Working from anywhere globally every year
- Employee discount for accommodation globally
- Global team of 90+ nationalities
- 40+ offices and 25+ countries
- Annual CSR / Volunteer Time off
- Benevity Subscription for employee donations
- Volunteering opportunities globally
- Free Headspace subscription
- Free Odilo & Udemy subscriptions
- Access to Employee Assistance Program (third party for personal and workplace support)
- Enhanced Parental Leave
- Life, TPD & Accident Insurance
Equal Opportunity Employer
At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.
We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.
Disclaimer
We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.
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Job Details
| Role Level: | Mid-Level | Work Type: | Full-Time |
|---|---|---|---|
| Country: | United Arab Emirates | City: | Dubai |
| Company Website: | http://careersatagoda.com/ | Job Function: | Information Technology (IT) |
| Company Industry/ Sector: |
Technology Information and Internet | ||
What We Offer
About the Company
At Agoda, we bridge the world through travel. We aim to make it easy and rewarding for more travelers to explore and experience the amazing world we live in. We do so by enabling more people to see the world for less – with our best-value deals across our 5,000,000+ hotels and holiday properties, 130,000+ flight routes, 360,000+ activities, and more. Agoda was founded in 2005 in Thailand by two lifelong friends with a shared passion for travel. Today, Agoda is part of Booking Holdings [BKNG], and we have more than 7,000 employees from 90 nationalities in offices across Asia Pacific, the Middle East, Europe, and the Americas. In every department – from engineering to customer support – you’ll find that data and technology are at the heart of our culture. There’s never a boring day at Agoda as we aim to make travel hassle-free for everyone. If you’re ready to begin your best journey with us and help us build travel for the world, join us. For properties seeking partnership with Agoda, visit https://connect.agoda.com
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