Senior Account Manager - Enterprise Mid-market

Property Finder is the leading property portal in the Middle East and North Africa (MENA) region, dedicated to shaping an inclusive future for real estate while spearheading the region’s growing tech ecosystem. At its core is a clear and powerful purpose: To change living for good in the region.

Founded on the value of great ambitions, Property Finder connects millions of property seekers with thousands of real estate professionals every day. The platform offers a seamless and enriching experience, empowering both buyers and renters to make informed decisions. Since its inception in 2007, Property Finder has evolved into a trusted partner for developers, brokers, and home seekers. As a lighthouse tech company, it continues to create an environment where people can thrive and contribute meaningfully to the transformation of real estate in MENA.

The Position

Position Title

Senior Account Manager - Enterprise/Mid-Market

Reports To

Segment Director

Position Summary

As a pivotal contributor to the success of Property Finder, the Senior Account Manager (Business Consultant) plays a crucial role in retaining and expanding our customer base through strategic business consultations, coaching, and data-driven decision-making. This position involves managing a designated portfolio within a specific Emirate, with bonus compensation tied to the achievement of key performance targets.

Key Responsibilities

• Master the Property Finder solution portfolio to become a subject matter expert
• Identify and capitalize on opportunities for business growth, serving as the primary point of contact for customer account management
• Manage existing client portfolios
• Experience of creating and managing account plans
• Prepare and deliver compelling business proposals
• Utilize a consultative approach to discern customer needs, preferences, and align them with suitable solutions and listing packages
• Effectively sell, cross-sell, and upsell technology-enabled advertising and property listing solutions to existing Real Estate Brokerages
• Cultivate and sustain enduring client relationships through consistent support and consultation
• Record and maintain accurate documentation of opportunities and activities in Property Finders SalesForce CRM on a weekly basis
• Predict weekly, monthly, and quarterly revenue forecasts with a high degree of accuracy
• Negotiate contracts, finalize agreements, and manage collections to optimize mutual interests
• Establish and maintain customer centric relationships leading to a win-win customer engagement
• Collaborate with clients and finance teams to ensure timely payment reconciliation
• Manage an elaborate stakeholder landscape in the client account
• Work collaboratively with internal departments to meet client requests promptly
  
  

The Person

Desired Qualifications

• Bachelors degree in business, marketing, or a related field.
• Minimum of 5 years of professional B2B sales experience in a SaaS or Subscription environment, with a proven track record of achieving sales targets.
• Strong analytical skills for interpreting client data and proposing solutions to maximize ROI.
• Exceptional customer service mindset, demonstrating patience in addressing diverse customer needs.
• Effective problem-solving skills to resolve customer complaints.
• Proficient public speaking, communication, and presentation skills, with the ability to translate data effectively.
• Desirable understanding of the real estate industry.
• Ability to communicate effectively with key decision-makers.
• Assertive, influential, and highly motivated, thriving in a target-driven environment.
• Highly computer literate, proficient in Excel and PowerPoint, with solid experience in using CRM tools (SalesForce experience is a plus).
  
  

Other Capabilities

• Ability to adapt quickly to evolving business strategies and industry dynamics.
• Experience working in a cross-cultural and diverse team environment.
• Proven ability to navigate complex decision-making processes within client organizations.
• Familiarity with additional CRM platforms and other relevant business tools.
  
  

Our promise to talent

At Property Finder, we believe talent thrives in an environment where you can be your best self. Where you are empowered to create, elevate, grow, and care. Our team is made up of the best and brightest, united by a shared ambition to change living for good in the region. We attract top talent who want to make an impact. We firmly believe that when our people grow, we all succeed.

Property Finder Guiding Principles

• Think Future First
• Data Beats Opinions, Speed Beats Perfection
• Optimise for Impact
• No Ostriches Allowed
• Our People, Our Power
• The Biggest Risk is Taking no Risk at All
  
  

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