Sales Supervisor 17N25

The Sales Supervisor position, designated as 17N25, is a pivotal role for the leadership and development of a successful sales team. This individual will guide daily sales activities, ensure a high level of customer satisfaction, and drive the sales team towards achieving company goals. By offering vital support, the Sales Supervisor will motivate team members, providing coaching and training to meet and exceed sales targets. The role demands a strong leader with excellent communication and interpersonal skills, capable of working collaboratively with both the sales team and higher management. This position also requires strategic thinking to implement effective sales strategies and the ability to adapt to a fast-paced, results-oriented environment.

Responsibilities

• Lead and manage the sales team to meet and exceed sales targets consistently.
• Develop and implement effective sales strategies to drive business growth.
• Monitor sales performance metrics to identify areas for improvement in sales processes.
• Conduct regular training sessions to enhance the skills and performance of the sales team.
• Provide coaching and constructive feedback to sales representatives in a timely manner.
• Ensure high levels of customer satisfaction through excellent sales service and support.
• Collaborate with the marketing department to establish and refine sales initiatives.
• Maintain a strong understanding of the company's products and services to guide the sales team.
• Prepare and present sales reports to senior management to assess performance and highlight trends.
• Facilitate cross-functional communication to ensure alignment between sales and other departments.
• Address and resolve escalated customer issues in a professional and prompt manner.
• Recruit, train, and develop new sales team members to ensure a competent workforce.

Requirements

• Bachelor’s degree in Business, Marketing, or a related field preferred.
• Proven experience in a supervisory role within a sales environment.
• Strong leadership skills with the ability to motivate and drive a sales team.
• Excellent communication, negotiation, and interpersonal skills are essential.
• Ability to analyze sales data and develop strategic plans accordingly.
• Experience with CRM software and sales performance metrics monitoring.
• Adaptability to work under pressure in a fast-paced sales environment.
• Solid understanding of sales principles and customer service practices.