Sales Specialist - Jewellery (225-66)

The role of a Sales Specialist in the jewelry industry is a highly dynamic and rewarding position that entails a blend of retail expertise, customer relationship management, and product knowledge. As a Sales Specialist - Jewellery, you'll be responsible for engaging with customers, understanding their needs, and helping them select pieces that match their personal style or occasion requirements. The role demands a passion for fine jewelry, a keen eye for detail, and the ability to convey the uniqueness and craftsmanship of each piece effortlessly. You will be at the forefront of delivering exceptional customer service, ensuring each client has a memorable shopping experience. The ideal candidate should be skilled in building lasting relationships with clients, capable of achieving sales targets, and continuously updating their knowledge about new collections and jewelry trends. Excellent communication skills, patience, and a genuine enthusiasm for the art of jewelry making are crucial in securing success in this prestigious role within the luxury retail sector.

Responsibilities

• Engage actively with customers to understand their unique jewelry preferences and requirements.
• Provide detailed information about the different types of jewelry available, highlighting features and benefits.
• Utilize advanced selling techniques to assist clients in selecting the perfect jewelry piece.
• Maintain a high level of product knowledge to stay informed about new collections and trends.
• Build and maintain long-term relationships with clients to drive repeat business.
• Achieve and exceed personal and store sales targets consistently every quarter.
• Manage the display and organization of jewelry items both on the floor and in storage.
• Handle customer queries and convey necessary information with professionalism and courtesy.
• Process client transactions accurately, ensuring precision in documentation and billing.
• Collaborate with team members to ensure a high-standard showroom experience for all guests.
• Participate in training programs to enhance product knowledge and selling skills regularly.
• Monitor inventory levels and communicate with management about stock requirements proactively.

Requirements

• Proven experience in sales, preferably in the luxury retail or jewelry sector.
• Excellent verbal and written communication skills to interact with clients effectively.
• Adept at using point-of-sales systems to finalize customer transactions smoothly.
• Strong knowledge of jewelry products, including gemstones and precious metals.
• Ability to work in a dynamic, fast-paced environment without compromising service quality.
• Strong organizational skills to handle multiple clients and prioritize tasks efficiently.
• Flexibility to work weekends, holidays, and additional hours during peak times as required.