Sales Representative - Mobile

As a Sales Representative, you will play a pivotal role in providing exceptional customer experiences and promoting mobile devices and accessories to showroom visitors. Your strong communication skills, product knowledge, and customer-centric approach will contribute to achieving sales targets and fostering positive relationships with customers.

Responsibilities:

• Showcase a wide range of mobile devices, smartphones, tablets, and accessories to showroom visitors.
• Provide detailed information about product features, specifications, and benefits.
• Greet and engage customers as they enter the showroom.
• Initiate conversations to understand their mobile technology needs and preferences.
• Conduct thorough consultations to identify customers' preferences, usage patterns, and budgets.
• Recommend suitable mobile products and solutions based on their requirements.
• Conduct live product demonstrations to highlight the capabilities and features of mobile devices.
• Address customer questions and concerns effectively.
• Provide accurate price quotations for mobile devices, plans, and accessories.
• Explain pricing structures and any ongoing promotions.
• Identify opportunities to cross-sell and upsell related mobile accessories, gadgets, and services.
• Enhance the overall value of customer purchases.
• Work toward achieving or exceeding assigned monthly sales targets.
• Consistently strive to meet and exceed sales goals.
• Build and maintain strong customer relationships through personalized interactions.
• Follow up with customers to ensure satisfaction and address any post-sales inquiries.
• Process sales transactions accurately using the showroom's point-of-sale (POS) system.
• Handle cash, credit, and electronic payment methods.
• Ensure that the showroom displays are organized, visually appealing, and well-maintained.
• Arrange mobile devices and accessories to maximize their visibility.
• Stay informed about the latest mobile technology trends, industry developments, and competitor offerings.
• Share insights and product updates with customers.
• Maintain detailed records of customer interactions, sales activities, and closed deals.
• Generate daily, weekly, and monthly sales reports for showroom management.

• High school diploma or equivalent; bachelor's degree is a plus.
• Proven experience as a Sales Representative, preferably in a mobile showroom or retail environment.
• Excellent knowledge of mobile devices, operating systems, and technology trends.
• Strong interpersonal skills and the ability to build rapport with customers.
• Effective communication skills for explaining technical details in a customer-friendly manner.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Customer-focused approach and a genuine interest in understanding customer needs.
• Proficiency in using point-of-sale (POS) systems and basic computer applications.
• Adaptability to fast-paced retail environments and a willingness to learn about new products.
• Positive attitude, enthusiasm, and a passion for mobile technology.
• Fluency in English; knowledge of additional languages is advantageous.
• Availability to work flexible hours, including weekends and holidays.